Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Head Cashier
San Juan Capistrano School District
San Juan Capistrano, CA
08.2021 - 09.2021
Prepared daily bank deposits and balanced cash drawer at the end of each day.
Processed student fees for cafeteria meals and student lunch accounts.
Maintained confidentiality regarding financial matters of both the school district and individual students and families.
Assisted with inventory control processes related to tracking supplies used in the school cafeteria, ordering food on a monthly basis according to what was selling the best.
Issued change when needed during transactions involving cash payments from students or parents.
Greeted students, staff and visitors in a friendly and professional manner.
Made sure cafeteria was clean upon opening and closing of day.
Self-managed on a daily basis, with the manager off-site checking periodically.
Data Entry Remote
ICerts
San Clemente, CA
10.2019 - 09.2020
Inputted data into various software programs accurately and efficiently.
Monitored all changes made to the master database files.
Checked completed work for errors or duplicate information before submission.
Processed incoming requests for data entry services promptly and accurately.
Verified accuracy of data by cross-referencing with source documents.
Communicated effectively with colleagues, customers, and vendors via email, phone, or in person.
Identified discrepancies between source documents and entered data, rectifying issues where necessary.
Administrative Secretary
San Clemente Christian School
San Clemente, CA
04.2019 - 05.2020
Managed daily office operations such as filing paperwork, ordering supplies and scheduling repairs.
Handled incoming mail by sorting it into appropriate categories before distributing it to the intended recipients.
Coordinated events such as parent-teacher conferences, open houses and graduation ceremonies.
Provided assistance with special projects or assignments as needed.
Organized meetings with faculty members and students.
Scheduled appointments for faculty members and administrators.
Prepared letters, memos, agendas, newsletters, reports and other documents for distribution.
Assisted in creating a database of contact information for all staff members.
Provided administrative support to the principal, teachers, and other school personnel.
Maintained student records, including attendance data and grade reports.
Communicated with parents, teachers and members of public with patient demeanor.
Greeted visitors and answered phone calls, providing information to parents and staff members.
Handled confidential information regarding students carefully and with discretion.
Explained attendance policies and procedures and managed processing of absence and tardy notices.
Resolved issues with parents using active listening skills to de-escalate difficult situations.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Air Driver/Sort
UPS
Wilmington, OH
09.2017 - 04.2018
Organized, loaded, and unloaded freight according to specific instructions.
Delivered cargo packages to airports and other locations in a timely manner.
Provided excellent customer service when delivering goods to customers' homes or businesses.
Filled out required paperwork related to deliveries including invoices and bills of lading.
Communicated effectively with fellow drivers and dispatchers via radio or phone.
Assisted with loading and unloading of freight when needed using appropriate equipment.
Inspected truck for defects and safe operating condition before, during and after trips.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Determined optimal routes based on GPS application information and knowledge of local routes.
Paraprofessional
Miami Trace Elementary School
Washington Court House, OH
10.2014 - 08.2017
Supervised small groups of students during instruction time.
Provided guidance to students in the classroom setting.
Attended professional development workshops related to job responsibilities.
Assisted teachers with planning and preparing lessons for students.
Utilized effective communication strategies when interacting with diverse populations.
Conducted one-on-one tutoring sessions with struggling students when needed.
Ensured that all safety regulations were followed in the classroom environment.
Administered assessments to determine student's academic performance levels.
Observed students to help teachers identify potential learning blocks and opportunities for support.
Assisted children at stations during small-group learning periods.
Supported classroom teacher with daily instruction and management of student activities.
Contributed to a safe and inclusive learning environment for all students.
Provided one-on-one support to students requiring additional assistance with assignments.
Homemaker
Self Employed Web
Washington Court House, OH
11.2012 - 10.2014
Completed day-to-day duties accurately and efficiently.
Medical Transcriptionist
Clinton Memorial Hospital
Wilmington, OH
10.2004 - 12.2012
Maintained confidentiality of patient information according to HIPAA regulations.
Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
Updated database information with newly transcribed documents on a regular basis.
Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
Ensured proper formatting of transcribed documents according to hospital standards.
Monitored incoming dictations for timely completion of assigned tasks.
Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Demonstrated strong knowledge of medical terminology and anatomy.
Efficient in transcription software and equipment to work from home.
Case Management Assistant
Corporate Health Services
Wilmington, OH
11.1997 - 09.2000
Collaborated with medical personnel to develop treatment plans for clients based on their individual needs.
Participated in multidisciplinary team meetings to discuss cases and develop strategies for providing effective care.
Maintained accurate records and documentation of all cases in accordance with agency policies and procedures.
Maintained accurate records and documented client data in company databases.
Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Answered questions and responded to inquiries to deliver high level of service to patients.
Education
Certificate in Medical Transcription - Medical Transcription
Remington Fox Transcription Institute
Santa Ana, CA
10-1994
High School Diploma -
Garden Grove High School
Garden Grove, CA
06-1992
Skills
Case Management
Computer Proficient
Data Entry
Typing 100 wpm
KPH: 143,340
KPH with symbols 11,400
Time Management Skills
Client focused
Multitasking and prioritization
Equipment Troubleshooting
Payment Processing
Price Verification
Drawer balancing
Supply Restocking
Customer Service Management
Timeline
Head Cashier
San Juan Capistrano School District
08.2021 - 09.2021
Data Entry Remote
ICerts
10.2019 - 09.2020
Administrative Secretary
San Clemente Christian School
04.2019 - 05.2020
Air Driver/Sort
UPS
09.2017 - 04.2018
Paraprofessional
Miami Trace Elementary School
10.2014 - 08.2017
Homemaker
Self Employed Web
11.2012 - 10.2014
Medical Transcriptionist
Clinton Memorial Hospital
10.2004 - 12.2012
Case Management Assistant
Corporate Health Services
11.1997 - 09.2000
Certificate in Medical Transcription - Medical Transcription
Remington Fox Transcription Institute
High School Diploma -
Garden Grove High School
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