Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Anderson

Cherokee,NC

Summary

Experienced with range of table games, ensuring compliance with all gaming regulations and maintaining game integrity. Utilizes strong communication skills to engage with patrons and provide top-tier customer service. Knowledge of casino operations and effective dispute resolution, ensuring smooth and enjoyable gaming experiences.

Overview

10
10
years of professional experience

Work History

Table Games Dealer

Harrahs Cherokee Casino and Resort
01.2021 - Current
  • Learned and adhered to gaming regulations and procedures for table games.
  • Assisted players with understanding rules and gameplay mechanics.
  • Managed game flow efficiently to enhance player experience.
  • Demonstrated proficiency in dealing various table games, including blackjack, All the Carnival Games, Double Deck, as well as Roulette
  • Monitored game for potential security risk to protect operation and players.
  • Deal in High limit and VIP

Banquet Bartender

Harrah's Cherokee Casino Resort
09.2019 - 03.2020
  • Adapted quickly to changing event dynamics, ensuring timely drink service during peak hours.
  • Prepared for events by setting up bar, stocking supplies, and arranging tables.
  • Responded to guest questions and requests with friendly and knowledgeable service.
  • Contributed to successful events by setting up mobile bars in various locations according to event specifications.
  • Set up glassware, liquor, and other necessary supplies for special events.
  • Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Set and reset tables to support serving staff.

Manager

Time-out Market
01.2016 - 08.2019
  • Oversaw budget management, ensuring optimal resource utilization aligned with strategic priorities.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

No Degree - Cosmetology

Tri-County Community College
Murphy, NC
01.2009

GED -

Tri-County Community College
Robbinsville, NC
04-2002

Skills

Dealing Card Games

High Limit Gaming

Rules enforcement

Casino compliance

Timeline

Table Games Dealer

Harrahs Cherokee Casino and Resort
01.2021 - Current

Banquet Bartender

Harrah's Cherokee Casino Resort
09.2019 - 03.2020

Manager

Time-out Market
01.2016 - 08.2019

No Degree - Cosmetology

Tri-County Community College

GED -

Tri-County Community College

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