Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Anglin

Walnut Ridge,AR

Summary

Accomplished Assistant Manager skilled at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Aldi USA
05.2021 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted store manager in meeting standards for customer service and quality.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Assistant Store Manager

Priceless IGA
05.2016 - 05.2021
  • Managed opening and closing procedures
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Completed routine store inventories.
  • Trained and managed associates in customer service and sales techniques.
  • Answered questions about store policies and addressed customer concerns.
  • Optimized store displays and appearance via strategic merchandising.
  • Developed innovative and creative merchandise displays to drive point-of-sale purchases.
  • Tracked daily cash handling, reconciled sales and prepared bank deposits.
  • Engaged directly with customers to offer assistance and resolve complaints.
  • Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
  • Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
  • Created employee work schedules for optimum coverage and labor cost control.
  • Interacted well with customers to build connections and nurture relationships.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Education

High School Diploma -

Heritage High School
Maryville, TN

Skills

  • Stock Management
  • Customer Relations
  • Operations Oversight
  • Records Management
  • Loss Prevention
  • Regulatory Compliance
  • Retail Operations
  • Staff Management
  • Problem-Solving
  • Flexible Schedule
  • Attention to Detail
  • Inventory Control
  • Workforce Management
  • Work Planning and Prioritization
  • Performance Evaluations
  • Vendor Management
  • Team Building and Leadership
  • Time Management

Timeline

Assistant Store Manager

Aldi USA
05.2021 - Current

Assistant Store Manager

Priceless IGA
05.2016 - 05.2021

High School Diploma -

Heritage High School

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Sarah Anglin