Sarah Appelbaum
Catonsville,MD
Summary
Dedicated and focused Office Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Accounts Receivable
MID-ATLANTIC MEDIA
11.2021 - Current
- Performed accounts receivable duties by researching chargebacks, discrepancies, and reconciliations.
- Reduced outstanding accounts receivable balances through diligent follow-up with clients and prompt issue resolution.
- Streamlined the invoicing process for increased efficiency through close collaboration with the accounts receivable team.
- Improved efficiency in accounts receivable processes, resulting in faster collection times from clients.
- Managed high-volume calls, ensuring timely responses and effective issue resolution.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Administrative Assistant
SEDGWICK
03.2018 - 11.2021
- Developed and maintained filing systems, improving document retrieval speed.
- Assisted in preparing reports and presentations, ensuring accuracy and professionalism.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Receptionist
BLOCK ADVISORS
12.2017 - 02.2018
- Responded to inquiries from callers seeking information.
- Managed front desk operations, ensuring smooth communication between clients and staff.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Managed cash drawer and balanced registers at beginning and end of shifts.
Education
Bachelor of Science - English Writing
TOWSON UNIVERSITY
08.2013 - 05.2016
Associate of Arts - General Studies
COMMUNITY COLLEGE OF BALTIMORE COUNTY
Catonsville 08.2009 - 05.2013
Skills
Accounts receivable
Accounts receivable handling
Accounts payable software
Receivables management
Update accounts
Accounts monitoring
Accounts payable / invoice coding
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteTimeline
Accounts Receivable
MID-ATLANTIC MEDIA
11.2021 - Current
Administrative Assistant
SEDGWICK
03.2018 - 11.2021
Receptionist
BLOCK ADVISORS
12.2017 - 02.2018
Bachelor of Science - English Writing
TOWSON UNIVERSITY
08.2013 - 05.2016
Associate of Arts - General Studies
COMMUNITY COLLEGE OF BALTIMORE COUNTY
08.2009 - 05.2013
Section name
Salary requirements: $48,000-$59,000/year