Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Aragon

Milwaukee,Wisconsin

Summary

Proven leader with extensive experience at Spring South, adept in customer relations and inventory control. Excelled in enhancing store operations and team leadership, significantly improving customer satisfaction and streamlining inventory processes. Skilled in POS systems and multitasking, demonstrating a strong ability to mentor employees and manage financial transactions with accuracy.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Store Manager

Spring South
11.2022 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Approved regular payroll submissions for employees

Assistant Manager

Spring South
06.2020 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Cashier

Spring South
11.2018 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.

Accountant Clerk

Lassalle Accounting
03.2004 - 07.2017
  • Enhanced financial reporting accuracy, preparing monthly financial statements and supporting documentation for management review.
  • Ensured timely payments to vendors with diligent invoice processing and proactive communication.
  • Maintained strong relationships with clients, providing exceptional customer service and addressing inquiries regarding billing or account balances.
  • Managed payroll processing tasks, ensuring accurate payment distribution while adhering to relevant regulations and deadlines.
  • Prepared financial statements, business activity reports, annual budgets and other records.
  • Supported annual audit processes by preparing necessary schedules, reconciliations, and documentation for external auditors'' review.
  • Reduced errors in data entry through careful verification of transactions and regular reconciliation of accounts.
  • Supported tax preparation efforts, gathering necessary documentation and maintaining accurate records throughout the year.

Cosmetologist

Great Clips
03.1999 - 05.2003
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Education

Ged -

Matc
Milwaukee, WI
06.2017

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Training and mentoring
  • Store Opening and Closing
  • Team Leadership
  • Cash Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control
  • POS Systems
  • Supply Ordering
  • Accurate Cash Handling

Certification

ABC operator for Gas Station

Valid Liquor License

Timeline

Store Manager

Spring South
11.2022 - 09.2024

Assistant Manager

Spring South
06.2020 - 11.2022

Cashier

Spring South
11.2018 - 06.2020

Accountant Clerk

Lassalle Accounting
03.2004 - 07.2017

Cosmetologist

Great Clips
03.1999 - 05.2003

Ged -

Matc
Sarah Aragon