Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
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Sarah Atkinson

Tacoma,WA

Summary

Dedicated Army Veteran with a proven record of delivering high-quality results and an exceptional work ethic. Demonstrates strong adaptability and interpersonal skills, excelling in both independent and collaborative environments. Committed to continuous learning and professional growth, with a readiness to tackle new challenges.

Overview

8
8
years of professional experience

Work History

GMP/SS Department Supervisor

McLane Company
Lakewood, WA
01.2025 - Current
  • Supported team members with coaching and mentoring efforts.
  • Executed department policies.
  • Engaged in daily meetings with peers and leadership teams.
  • Created reports summarizing daily operations for upper-level management review.
  • Monitored and enforced departmental safety compliance.
  • Investigated potential problems or discrepancies reported by team members.
  • Oversaw department activities to achieve productivity benchmarks.
  • Managed inventory levels of supplies required for daily operations.
  • Evaluated staff performance.
  • Addressed employee issues and conflicts to provide input, feedback, and coaching.
  • Executed weekly schedule planning to maintain full shift staffing.
  • Directed departmental workflow through strategic task allocation.
  • Encouraged team participation and fostered a sense of collaboration.
  • Exercised judgment to address challenges in fast-paced settings.

Transportation Coordinator

McLane Company
Lakewood, WA
11.2024 - 12.2024
  • Monitor shipment progress and provide timely updates to customers regarding arrivals or delays.
  • Communicate delays and early arrivals to management.
  • Coordinate driver loads and manage dispatch tasks.
  • Review invoice discrepancies to determine items warranting sign-off.
  • Report maintenance and repair needs for transportation vehicles and equipment.
  • Pull and put away keys for company tractors.
  • Check in drivers and verify documents.
  • Perform DOT file maintenance.

Worker’s Compensation Adjudicator 2 Apprenticeship

Department Of Labor And Industries
Tumwater, WA
11.2023 - 09.2024
  • Adjudicate and manage worker’s compensation claims by authorizing or denying medical, vocational, and monetary benefits and ensuring statutory time limits are met.
  • As an apprentice, I do this while having my work checked for quality and accuracy.
  • Developed recommendations for resolution based on research of applicable laws and regulations.
  • Developed and implemented strategies to reduce Workers' Compensation costs.
  • Reviewed medical reports to determine claim eligibility.
  • Researched and resolved complex Workers' Compensation issues.
  • Maintained records and documentation related to all claims activities.
  • Monitored compliance with state-specific regulations regarding Workers' Compensation claims handling procedures.
  • Investigated complaints from claimants regarding denied or delayed payments.
  • Drafted correspondence related to claim decisions or denials for review by management.
  • Implemented best practices for adjudicating claims within established timelines.

Spouse Ambassador Internship

Career TEAM
Joint Base Lewis-McChord, WA
12.2021 - 02.2022
  • Engage and connect with other military spouses and organizations on JBLM to share information about services and programs available.
  • Greeted visitors and provided them with assistance.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered incoming calls, took messages, and provided phone numbers for additional resources.
  • Scheduled and confirmed appointments.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.

Wheeled Vehicle Mechanic (91B)

U.S. Army (active)
05.2017 - 07.2020
  • Repaired and replaced mechanical parts such as valves, bearings, gears, brakes, clutches, and other components.
  • Performed routine maintenance changing oil, checking batteries and lubricating equipment and machinery.
  • Tested batteries with specialized diagnostic tools to assess levels of charge remaining in the cells.
  • Maintained accurate records of all service performed on each vehicle.
  • When performing repairs, use hand tools such as screwdrivers, wrenches, and pliers.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Followed schedule guidelines for maintaining fleet of vehicles.
  • Collaborated on repairs to complete and finish work orders on schedule.

Education

GED -

Kenai Peninsula College

Skills

  • Problem-Solving
  • Attention to Detail
  • Claims Evaluation
  • Documentation and Recordkeeping
  • Interpersonal Communication
  • Law interpretation
  • Teamwork and Collaboration
  • Decision-Making
  • Analytical Thinking
  • Continuous Improvement
  • Administrative Procedures
  • Task Prioritization
  • Written Communication
  • Reliability
  • Experienced with Office 365, attended meetings through Zoom and MS Teams, proficient with Google Drive, virtual phone (AVAYA), and basic computer skills
  • Sharepoint, Blue Yonder, People Soft, CITRIX, TMW, and TTWIN proficient
  • Training and development
  • Staff performance evaluation
  • Workplace safety

References

References available upon request.

Accomplishments

  • Army Achievement Medal
  • Army Good Conduct Medal
  • National Defense Service Medal
  • Korea Defense Service Medal
  • Army Service Ribbon
  • Overseas Service Ribbon

Timeline

GMP/SS Department Supervisor

McLane Company
01.2025 - Current

Transportation Coordinator

McLane Company
11.2024 - 12.2024

Worker’s Compensation Adjudicator 2 Apprenticeship

Department Of Labor And Industries
11.2023 - 09.2024

Spouse Ambassador Internship

Career TEAM
12.2021 - 02.2022

Wheeled Vehicle Mechanic (91B)

U.S. Army (active)
05.2017 - 07.2020

GED -

Kenai Peninsula College

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