Sarah Atkinson
Fresno,CA
Summary
Dedicated associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Personable and friendly individual poised to consistently exceed performance standards and company goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Build-A-Bear
Fresno, CA
11.2025 - Current
- Created memorable, high-engagement experiences for guests from start to finish.
- Exceeded daily sales goals by upselling sound chips and accessories, driving revenue growth.
- Maintained strict company standards and professionalism during high-volume shifts, ensuring efficient guest flow.
- Utilized conflict resolution skills to address guest concerns while fostering a positive environment.
Budtender
Dr. Greenthumb’s Fresno Dispensary
Fresno, CA
05.2024 - Current
- Ensured efficient store operations by processing and completing customer orders at POS.
- Maintained compliance by properly scanning, bagging, and providing items to customers.
- Trained in handling sensitive materials including cash, identification, and age-restricted products.
- Utilized product knowledge to guide customers in selecting suitable medicinal or recreational items.
- Performed reception duties, including answering phone calls, accepting deliveries, and greeting guests.
- Executed general housekeeping to maintain a clean and organized environment.
Tour Guide
Forestiere Underground Gardens
Fresno, CA
05.2021 - 12.2023
- Commanded attention with a strong tone to maintain group focus during tours.
- Studied historical facts related to the development and preservation of the landmark.
- Engaged with guests to provide necessary accommodations and enhance experience.
- Promoted camaraderie among diverse groups using effective communication skills.
- Maintained tour schedule by managing reservations, walk-ins, and directing groups.
- Fostered teamwork by respecting ongoing tours, demonstrating flexibility, and adhering to timelines.
- Ensured grounds remained safe and clean through housekeeping tasks including sanitizing and cleaning restrooms.
Pizza Chef
MidiCi the Neapolitan Pizza Company
Modesto, CA
06.2019 - 01.2020
- Processed incoming customer orders for ticket accuracy in pie production.
- Completed serving tasks and fulfilled closing requirements efficiently.
- Developed gluten-free and vegan pizza options to accommodate dietary restrictions.
- Followed portion control charts and recipe cards to maintain cost management standards.
- Adhered to safe storage and sanitizing procedures to prevent foodborne illnesses and spoilage.
Banquet Server
Greens on Tenth
Modesto, CA
05.2019 - 06.2019
- Delivered exceptional service to guests during banquets and events.
- Set up banquet areas according to event specifications.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Managed multiple tasks simultaneously to maintain operational efficiency.
- Maintained cleanliness and organization of banquet areas.
- Adhered to company policies on grooming standards, dress code, punctuality, and attendance.
Education
Cannabis Retail Specialist Certification - Merced, CA
UC Merced Extension
Merced, CA08.2025
Associate of Science - Environmental Horticulture
Madera Community College
Madera, CA05.2024
High School Diploma - Modesto, CA
Peter Johansen High School
Modesto, CA05.2019
Skills
- Effective communication
- Customer service excellence
- Sales techniques and strategies
- Money management
- Problem-solving skills
- Time management
- Multi-tasking ability
References
- Shera Franzman, Forestiere Underground Gardens, shera@undergroundgardens.com, 559-271-0734
- Shawn Brown, Forestiere Underground Gardens, 559-545-8520
- Elizabeth Mosqueda, Madera Community College, elizabeth.mosqueda@maderacollege.edu, 559-675-4886
- Justin Von Mueller, Dr. Greenthumb’s Fresno, (209)-658-4636
Timeline
Sales Associate
Build-A-Bear
11.2025 - Current
Budtender
Dr. Greenthumb’s Fresno Dispensary
05.2024 - Current
Tour Guide
Forestiere Underground Gardens
05.2021 - 12.2023
Pizza Chef
MidiCi the Neapolitan Pizza Company
06.2019 - 01.2020
Banquet Server
Greens on Tenth
05.2019 - 06.2019
Cannabis Retail Specialist Certification - Merced, CA
UC Merced Extension
Associate of Science - Environmental Horticulture
Madera Community College
High School Diploma - Modesto, CA
Peter Johansen High School