Sarah Austin
Nashville,TN
Summary
I am a seasoned Inventory Operations Manager with over three years of experience in retail, inventory management, and operations. Throughout my career, I have successfully supervised and motivated an inventory team, as well as played a crucial role in building the Inventory Department from scratch. As a highly motivated and knowledgeable professional, I am passionate about business operations, inventory management, and the fashion industry. Currently, I am seeking a new opportunity to utilize my skills and experience in a dynamic and challenging business environment.
Overview
8
8
years of professional experience
Work History
Inventory Operations Manager
Hollie Ray Boutique
Franklin , TN
10.2022 - Current
- Entered product information into a database accurately and efficiently, as well as analyzed sales data to forecast future inventory needs.
- Distributed inventory throughout multiple locations based on sale reports and customer demand and implemented systems to track inventory movement across multiple locations.
- Managed inventory control, ensuring the accuracy of stock levels and product availability, and performed regular cycle counts to ensure accurate inventory records.
- Helped determine company sales, promotions, markdowns, and reprices.
- Troubleshoot technical problems related to product data entry when necessary.
- Coordinated with vendors regarding product returns or exchanges and maintained accurate records of all purchase orders, discrepancies, credits, exchanges, and damages from vendors.
- Provided guidance and direction on best practices for efficient warehouse operations by planning the layout of the warehouse based on efficiency considerations such as size, weight, and space utilization.
- Trained and developed staff on proper receiving, processing, and stocking procedures.
Lead Inventory Specialist
Hollie Ray Boutique
Franklin, TN
10.2021 - 10.2022
- Maintained accurate and up-to-date inventory records and monitored stock levels to ensure the availability of products.
- Worked closely with purchasing staff to ensure timely delivery of materials and supplies, and entered information into the system to update status reports.
- Oversaw and managed companies online return's department, and monitored the database system to prepare and deliver customer orders on time.
- Packed, sealed, or affixed postage to prepare shipping materials, and determined shipping methods, routes, or rates for materials to be shipped.
- Worked closely with other departments to resolve discrepancies between orders placed and those shipped or received.
- Provided excellent customer service when answering inquiries about product availability or delivery status.
- Created reports on returned products, tracked trends in returns and analyzed their impact on the business, and maintained inventory of all returned items by recording data into a computerized system.
- Mentored junior team members and managed employee relationships.
Team Lead
Hollie Ray Boutique
Franklin, TN
08.2021 - 09.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Ensured compliance with company policies and procedures throughout the team.
- Assisted customers with finding the right product for their needs provided product information and answered customer questions.
- Tracked inventory levels throughout the day, restocked items as needed, and created and received transfers from other store locations
- Promoted special offers and discounts to encourage additional purchases, and maintained knowledge of sales and promotions, return policies, and security practices.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks, and bins with the latest merchandise and changed signage to promote special items.
- Opened and closed cash registers by counting money, separating charge slips, and balancing drawers.
Key Holder/Sales Associate
Seventh Sense Botanical Therapy
Franklin , TN
05.2021 - 07.2021
- Managed daily operations, client relations and IT.
- Supported and supervised store opening and closing procedures, including bank deposits and security procedures.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Developed product knowledge expertise and drove revenue growth by understanding features and benefits in full.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
- Monitored sales performance through analysis of sales reports and comparison shopping.
Assistant Teacher/Floater Teacher
Cadence Academy Preschool
Spring Hill, TN
10.2019 - 05.2021
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Led instruction for small groups of children aged infant to Pre-K to assemble instructional materials for children's projects and playtime.
- Observed children and recorded activities, maintained daily records, and created safe environments during activities, meals, and naps.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards, and visitors.
- Prepared bulletin boards, classroom materials, and individual student portfolios to support teacher plans.
- Collaborated with the teacher to devise and implement developmentally appropriate lessons aligning with the school's philosophy and mission.
Receptionist
Great Clips
Spring Hill, TN
06.2016 - 03.2017
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments.
- Coordinated and communicated with many clients daily to gather pertinent information.
- Managed more than 40 incoming calls per day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Sorted incoming mail and directed to correct personnel each day.
Education
High School Diploma -
James Madison High School
George, IA01.2019
Associate of Applied Science -
Columbia State Community College
Columbia, TNSkills
- Expert in Shopify 3 years experience
- Operations
- Inventory Management
- Inventory Distribution
- Warehouse Management
- Bookkeeping
- Product and Data Entry
- Order Fulfillment and Returns
- Sales Planning
- Pricing Structures
Timeline
Inventory Operations Manager
Hollie Ray Boutique
10.2022 - Current
Lead Inventory Specialist
Hollie Ray Boutique
10.2021 - 10.2022
Team Lead
Hollie Ray Boutique
08.2021 - 09.2021
Key Holder/Sales Associate
Seventh Sense Botanical Therapy
05.2021 - 07.2021
Assistant Teacher/Floater Teacher
Cadence Academy Preschool
10.2019 - 05.2021
Receptionist
Great Clips
06.2016 - 03.2017
High School Diploma -
James Madison High School
Associate of Applied Science -
Columbia State Community College
Similar Profiles
Judy JadenJudy Jaden
Fashion Stylist at Hollie Ray BoutiqueFashion Stylist at Hollie Ray Boutique
EMILY APPELEMILY APPEL
Sales Associate at Lisa Ray BoutiqueSales Associate at Lisa Ray Boutique
Shyann’s channel CondoShyann’s channel Condo
Economic Development at Hollie LarouqeEconomic Development at Hollie Larouqe