Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah Ayala

Sparks,NV

Summary

Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette.

Reliable Produce Stock Clerk with background in maintaining fresh, high-quality produce stock levels. Experience includes inventory management, store displays creation, and quality assurance within grocery retail environments. Strengths lie in understanding product rotation protocols and delivering top-notch customer service. Productive Produce Clerk versed in receiving stock, unpacking items and checking for damage. Courteous and attentive team player commended for prompt response to directives.

Dependable Water Conservation Consultant equipped to handle diverse jobs in different environments. Supports customers by handling routine water needs and education. Diligent about completing all work to highest quality and codes standards. Organized and motivated employee eager to apply time management and organizational skills in various environments. Flexible hard worker ready to learn and contribute to team success.

Dedicated Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Hardworking receiving clerk with excellent materials handling, storage management preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records.

Attentive Meter Reader / Service Utility Tech with 18year career working outdoors in all types of weather while delivering exemplary customer service. Working in environments with different animals. Safe driving record with knowledge of the area and surrounding areas. Willingness to learn and grow.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Receptionist / Warranty Scheduler

RayCo Drywall
Reno, NV
02.2023 - Current
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Assisted with special projects assigned by management when required.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Verified visitors' identification cards before allowing access to the building.
  • Greeted visitors and provided them with assistance.
  • Prepared welcome packages for new hires.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
  • Created and maintained accurate records of all warranties, including expiration dates and customer information.
  • Worked closely with project managers to prioritize tasks according to importance and urgency levels.
  • Coordinated with other departments regarding resources needed for specific projects.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Maintained accurate records of all tasks completed by the team.
  • Scheduled and confirmed appointments.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted with set up for social events and food deliveries.
  • Received and distributed mail, letters and packages.
  • Greeted guests and vendors to assist in navigating space.

Produce Clerk

WinCo Foods
Sparks, NV
06.2022 - 02.2023
  • Rotated produce items to ensure freshness.
  • Organized displays of fresh fruits and vegetables in the store.
  • Provided excellent customer service by greeting each customer promptly.
  • Maintained cleanliness of department while adhering to health code regulations.
  • Replenished display cases as necessary throughout the day.
  • Assisted customers with product selection and inquiries.
  • Cleaned work areas throughout shift to maintain sanitation standards.
  • Checked for quality, ripeness, and overall condition of products before stocking shelves.
  • Followed established food safety guidelines when handling perishables such as fruits and vegetables.
  • Followed proper receiving procedures for perishable items.
  • Received and stocked incoming produce shipments.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.
  • Opened boxes and stocked products in appropriate sections.
  • Monitored work environment to maintain safety, cleanliness and organization.
  • Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
  • Demonstrated familiarity with department products to help customers in selecting items.
  • Rotated stock to maintain freshness.
  • Loaded, unloaded and moved heavy products using material loading equipment.
  • Greeted customers and offered to help locate produce items.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Identified and quickly handled spill clean-up.
  • Collaborated with team members, sharing tasks and supporting department goals.

Water Conservation Consultant

TMWA
Reno, NV
05.2021 - 09.2021
  • Educated the community about correct watering days, times, and frequency for proper lawn care and to avoid water waste.
  • Improved operations by working with team members and customers to find workable solutions to conserve water during the drought.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Monitored areas around Reno and Sparks reported issues to prevent water waste and leaks.

Caregiver

Comfort keepers
Reno, NV
08.2020 - 05.2021
  • Transported patients to and from medical, dental and personal care appointments.
  • Fostered relationship with client, providing companionship and counseling.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted with meal planning to meet nutritional plans.
  • Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.

Warehouse Receiving

Geodis
Sparks, NV
06.2019 - 08.2019
  • Used RF scanner to pick items from bins and complete orders.
  • Stocked and rotated products, supplies and paper goods to optimize freshness.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Palletized merchandise for easy movement to sales floor locations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Service Utility

NV Energy
Reno , NV
11.2001 - 01.2019
  • Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.
  • Safely drove thousands of mile with only 1 accident.
  • Participated in departmental safety meetings and attended all awareness trainings offered to employees.
  • Assessed meters for cracks and other issues, repairing problems on spot and testing repairs for proper functionality.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified and addressed hazards, defects and repair requirements through inspection of electrical equipment.

Education

High School Diploma -

Wooster High School
Reno
06.1998

Skills

  • First aid and safety
  • Client documentation
  • Compassionate client care
  • Meal preparation
  • Housekeeping
  • Wound care
  • Safety procedures
  • Meter examination
  • Equipment maintenance
  • Customer support and assistance
  • Materials transport
  • Freight operations
  • Organizational skills
  • Friendly, positive attitude
  • Facilities maintenance
  • Pallet jacks
  • Warehouse operations
  • Active listening
  • People skills
  • Safe driving techniques
  • Route management
  • Vehicle maintenance
  • Microsoft Office
  • Internet and E-mail
  • Appointment scheduling
  • Customer service
  • Office organization
  • Document filing
  • Data entry
  • Communication skills
  • Team collaboration
  • Professional demeanor
  • Problem solving
  • Confidentiality maintenance
  • Reception area management
  • Multi-line telephone skills
  • Front desk operations
  • Multi-line phone system operation
  • PC proficient
  • Scheduling
  • Telephone skills
  • Organization skills
  • Phone etiquette
  • Customer/Client relations
  • Multitasking and prioritization
  • Administrative support
  • Tech-Savvy
  • Supply management

Certification

CPR and First aid certified. Up to date with Covid 19 vaccine.

Timeline

Receptionist / Warranty Scheduler

RayCo Drywall
02.2023 - Current

Produce Clerk

WinCo Foods
06.2022 - 02.2023

Water Conservation Consultant

TMWA
05.2021 - 09.2021

Caregiver

Comfort keepers
08.2020 - 05.2021

Warehouse Receiving

Geodis
06.2019 - 08.2019

Service Utility

NV Energy
11.2001 - 01.2019

High School Diploma -

Wooster High School

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