Sarah Ayala
Granbury,TX
Summary
Dependable employee with 5+ years experience in specialty clinic seeking opportunity to expand skills and contribute to company success. Knowledgeable and dedicated customer service professional with extensive experience in the healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with patients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
PTL (Practice Team Leader)
Texas Health Care, PLLC
01.2019 - Current
- Attended monthly meetings regarding updates with the company and informing office staff.
- Hiring and training office staff.
- Meeting yearly with security risk analysis managing partner.
- Ordering office supplies.
- Built patient relationships by responding to inquiries, identifying and assessing patients needs, resolving problems, and following up with potential and existing patients.
Certified Medical Assistant
CMA, Texas Health Care, PLLC
01.2019 - Current
- Rooming patients, taking vital signs, checking labs and x-ray reports, and refilling prescriptions.
- Directed patients to exam rooms, fielded questions, and prepared patients for physician examinations.
- Assisting and showing patients how to self- inject their specialty medications at home.
- Cleaning and preparing patient rooms.
- Worked with insurance companies to get prior authorization on patient's medications.
- Preformed medical records management, including filing, organizing and scanning documents.
Medical Receptionist
Texas Health Care, PLLC
01.2019 - 01.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Answering phones, and scanning paperwork into patient's chart.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Getting charts and paperwork ready for nurse.
- Scheduled new patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
Education
CCMA - Medical Assisting
Granbury Medical Assistant School
04.2018
High School Diploma -
STARS Accelerated High School
Granbury, TX01.2011
Skills
- Patient Care
- Medical records
- Patient monitoring
- Communication skills
- Customer service
- Problem solving
- Staff training
- Medical Office Experience
- Nextgen EMR system
- Leadership
- Vital signs
- Preparing examination rooms
- Keeping supplies stocked and organized
- Medical Receptionist
- Injection Administration
- HIPAA Compliance
Certification
- CPR/AED Certification
- Certified Medical Assistant
- NRCMA Certification
Additional Information
References:
- Dr. Beth Valashinas, D.O., FACOI, FACR 817-688-9167
- Sherryl Cooley 817-691-3865
- Mary Powell 972-935-8393
Timeline
PTL (Practice Team Leader)
Texas Health Care, PLLC
01.2019 - Current
Certified Medical Assistant
CMA, Texas Health Care, PLLC
01.2019 - Current
Medical Receptionist
Texas Health Care, PLLC
01.2019 - 01.2020
CCMA - Medical Assisting
Granbury Medical Assistant School
High School Diploma -
STARS Accelerated High School