Sarah Babcock
Cincinnati,OH
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
4
4
years of professional experience
Work History
Store Manager
Dollar General Store
Cincinnati, OH
02.2022 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Analyzed financial data to identify areas of improvement.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store's departments.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Monitored employee performance and identified performance gaps for corrective action.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Office Manager
G&B Home Services
Milford, Ohio
01.2021 - 01.2024
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Education
High School Diploma -
East High School
Columbus, OH08-1998
Some College (No Degree) - Business Administration And Management
Sawyer School - Pawtucket
Pawtucket, RISkills
- Shift Scheduling
- Loss Prevention
- Operational budgeting
- POS Systems
- Supply Ordering
- Payroll Management
- Operations Management
- Store operations oversight
- Talent Recruitment
- Employee Training
- Budget Administration
- Customer Service Management
- Personnel development
- Retail Inventory Management
- Employee Terminations
- Loss Prevention Procedures
- Recruitment and hiring
- Database Management
- Accurate Cash Handling
- Store Opening and Closing
- Problem-Solving
- Inventory Oversight
- Relationship building and management
- Inventory Management
- Team Building and Leadership
- MS Office proficient
- Leadership Development
- Culture development
- Flexible Schedule
- Reliable
- Bank deposit procedures
Accomplishments
Top 10% in sales for the company
Top 5% for shrink reduction
References
References available upon request.
Timeline
Store Manager
Dollar General Store
02.2022 - Current
Office Manager
G&B Home Services
01.2021 - 01.2024
High School Diploma -
East High School
Some College (No Degree) - Business Administration And Management
Sawyer School - Pawtucket
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