Sarah Baca
Lakewood,CA
Summary
Compassionate caregiver with extensive experience in elder support and medication management. Proven ability to build strong client relationships and deliver personalized care that enhances quality of life. Expertise in implementing care plans and promptly reporting changes in client status. Knowledgeable in behavior redirection strategies to promote sustainable health improvements.
Overview
14
14
years of professional experience
Work History
Elderly Caregiver
24 Hour Home Care
Long Beach, California
04.2021 - Current
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Assisted in mobility exercises and physical therapy routines as directed.
- Coordinated transportation for appointments and social activities as needed.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Developed strong relationships with clients based on trust and respect.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Redirected clients with memory issues, providing safety guidance protection.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Administered medications according to physician instructions.
- Transported clients to doctor appointments or other necessary outings.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Adhered to all applicable laws, regulations, policies, procedures and standards related to eldercare services.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Instructed family members on how to provide bedside care.
Cashier
Veggie Grill
Santa Monica, California
03.2019 - 05.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and payment options.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer complaints professionally and effectively.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Adhered to social distancing protocols and wore mask or face shield.
Concessions Worker
Levy Restaurants
Los Angeles, California
02.2012 - 02.2018
- Prepared and served food and beverages to customers efficiently.
- Maintained cleanliness and organization of concession stands and equipment.
- Managed inventory by restocking supplies and monitoring expiration dates.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Operated cash registers, processed transactions, and handled cash accurately.
- Followed safety protocols to ensure food handling compliance and hygiene standards.
- Cleaned concession area including counters, floors, equipment, and utensils.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Operated cash registers to process payments from customers.
- Followed company procedures for opening and closing concession stands.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
- Calculated daily sales totals and reported figures to management team at the end of each day's work shift.
- Set up condiments such as ketchup, mustard and relish for use by customers.
- Measured ingredients according to specified recipes to reduce waste.
- Resolved customer complaints in a professional manner.
Sales Associate
Kohls Department Store
Glendora, California
09.2016 - 01.2018
- Processed transactions using point-of-sale systems accurately and efficiently.
- Collaborated with team members to restock shelves and manage inventory levels.
- Engaged in loss prevention by monitoring customer activity and reporting concerns.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Bagged or packaged purchases and wrapped gifts.
Education
GED -
Downey Adult School
Downey, CA03-2026
Skills
- Client communication
- Medication administration
- Daily living support
- Compassionate caregiving
- Time management
- Emotional support
- Customer service
- Transfer assistance
- Problem-solving
- Housekeeping
Languages
Spanish
Elementary
Timeline
Elderly Caregiver
24 Hour Home Care
04.2021 - Current
Cashier
Veggie Grill
03.2019 - 05.2020
Sales Associate
Kohls Department Store
09.2016 - 01.2018
Concessions Worker
Levy Restaurants
02.2012 - 02.2018
GED -
Downey Adult School