Summary
Overview
Work History
Education
Timeline
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Sarah Bacinich

San Antonio,TX

Summary

Versatile and high energy hospitality professional with background in high-end dining environments. Developed strong analytical and customer service skills, with focus on understanding client preferences and delivering tailored recommendations. Committed to leveraging these abilities to add revenue and drive guest satisfaction.

Overview

3
3
years of professional experience

Work History

Sommelier

Isidore, ERHG Hospitality
08.2024 - Current
  • Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
  • Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Established lasting relationships with winemakers, importers, distributors, allowing access to limited-production wines or early releases unavailable elsewhere.
  • Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
  • Managed wine inventory efficiently, ensuring proper storage conditions and rotation to maintain quality.
  • Promoted special wine menu for holidays to complement chef's dinner specialties.

Lead Server

Ezov, ERHG Hospitality
03.2023 - 08.2024
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Lead Server

Lutie's, Commodore Perry, Auberge Resorts
05.2022 - 05.2023


  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.

Education

Somm 1, Studying For Somm 2

Court of Master Sommelier

Bachelor's in Fine Arts - Musical Theater

Chicago College of Performing Arts (CCPA)
Chicago, IL
05-2018

Timeline

Sommelier

Isidore, ERHG Hospitality
08.2024 - Current

Lead Server

Ezov, ERHG Hospitality
03.2023 - 08.2024

Lead Server

Lutie's, Commodore Perry, Auberge Resorts
05.2022 - 05.2023

Somm 1, Studying For Somm 2

Court of Master Sommelier

Bachelor's in Fine Arts - Musical Theater

Chicago College of Performing Arts (CCPA)

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Sarah Bacinich