Sarah Bailey
Oklahoma City,OK
Summary
Reliable Food Service Associate adept at providing quality-service to guests. Accurate in handling money and responsible in completing work with speed and accuracy. Desiring to apply many years of experience to a long-term position.
Overview
12
12
years of professional experience
2002
2002
years of post-secondary education
Work History
Food Service Associate
Hynson's Classic Burgers
Yukon, OK
02.2024 - Current
- Kept track of all supplies on hand for daily operations.
- Cleaned kitchen surfaces, utensils and equipment after each shift.
- Inspected dining areas regularly to ensure they met health code requirements.
- Trained new hires on proper sanitation protocols and safe handling of kitchen tools.
- Provided customer service to guests by taking orders, answering questions and addressing complaints.
- Greeted customers upon arrival in a friendly manner while providing excellent customer service.
- Communicated effectively with kitchen staff regarding daily tasks and order requests.
- Operated cash register to process payments from customers.
- Assisted in the preparation of food items, such as salads, sandwiches, and desserts.
Cafeteria Manager
Sodexo USA
Oklahoma City, Oklahoma
01.2022 - 01.2024
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Trained and supervised cafeteria staff on proper food handling techniques, safety procedures and customer service standards.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Monitored cash registers at end of shift to ensure accuracy in accounting for all sales transactions.
- Conducted regular inspections of equipment to ensure proper functioning; performed minor repairs when necessary.
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Maintained presentation and cleanliness of prepared foods display cases and delivered spotlessly clean work environment by following company safety and sanitation procedures.
- Ordered food and supplies after planning month's upcoming menu, stocking needed items ahead of time.
Shift Manager
McDonald's Restaurant
Yukon, OK
01.2014 - 12.2021
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Trained new employees on company policies, procedures, and job responsibilities.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Assisted in resolving escalated customer service issues in a timely manner.
- Analyzed sales data to identify trends and areas for improvement.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Ensured compliance with food safety regulations and quality standards.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
Deli Clerk
Sprouts Farmers Market Inc, Grocery
Yukon, Oklahoma
07.2018 - 07.2021
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Greeted customers in a friendly and professional manner.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Maintained cleanliness of the deli area and equipment.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
Education
Associate of Arts - Accounting And Finance
University of Phoenix
Tempe, AZ 08.2012 - 07.2015
El Reno High School
El Reno, OKSkills
- Food preparation
- Customer service
- Problem solving
- Strong communication skills
- Cash handling proficiency
- Inventory management
- Staff training
- Communication skills
- Time management
- Strong work ethic
- Positive attitude
References
Amanda Miller 405-465-1433
Sharon Scott 405-889-3267
Timeline
Food Service Associate
Hynson's Classic Burgers
02.2024 - Current
Cafeteria Manager
Sodexo USA
01.2022 - 01.2024
Deli Clerk
Sprouts Farmers Market Inc, Grocery
07.2018 - 07.2021
Shift Manager
McDonald's Restaurant
01.2014 - 12.2021
Associate of Arts - Accounting And Finance
University of Phoenix
08.2012 - 07.2015
El Reno High School
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