Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Sarah  Baker

Sarah Baker

Salina,KS

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

15
15
years of professional experience

Work History

Beauty Advisor/ Color Specialist/Assistant

Sally’s Beauty
Salina, KS
03.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Recommended specific hair and beauty products to meet individual customer needs.

Beauty Advisor

A Beautiful You
Aliso Viejo, CA
04.2017 - 12.2018
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Managed efficient cash register operations.

+ Edit or add your own

  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Displayed merchandise by arranging in appealing ways to boost sales.

Sales Associate

Banana Republic
Mission Viejo, CA
02.2016 - 04.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.

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  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Prepared large cash deposits with zero discrepancies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Educated associates on market trends and stayed up-to-date on forecasts.

Wardrobe Consultant/Sales

Rod Alan
Costa Mesa, CA
09.2010 - 03.2015
  • Maintained costumes by performing regular dry cleaning and ironing of garments.
  • Assisted Job title in purchasing garments and accessories, helping clients dress more fashionably for events.
  • Collaborated with clients to organize and restyle wardrobes, utilizing both pre-existing and new pieces.

+ Edit or add your own

  • Collaborated with hair and makeup departments to align looks with specific image plans during events.
  • Determined proper shoes, jewelry, head wear and other accessories to complement designer outfits.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.

Cashier Manager

Forever 21
Mission Viejo, CA
03.2010 - 01.2013
  • Established team priorities, maintained schedules and monitored performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Created employee schedules to align coverage with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Supervised staff of 75 personnel by implementing company policies, protocols, work rules and disciplinary action.

Sales Associate

Zazu Inc.
Laguna Beach, CA
06.2008 - 10.2010
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Grew sales and boosted profits 25%, applying proactive management strategies and enhancing sales training.
  • Maintained records related to sales, returns and inventory availability.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Recommended accessories and complementary purchases to boost revenue.
  • Processed product returns and assisted customers with other selections.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

Saddleback College
Mission Viejo, CA

Skills

  • Recruiting and interviewing
  • Sales growth
  • Operations management
  • Employee scheduling
  • Project Management
  • Staff Management
  • Staff supervision
  • Negotiation
  • Business Development
  • Financial Management
  • Training
  • Consulting
  • Business planning
  • Search Engine Optimization
  • Budgeting
  • Business administration

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Beauty Advisor/ Color Specialist/Assistant

Sally’s Beauty
03.2021 - Current

Beauty Advisor

A Beautiful You
04.2017 - 12.2018

Sales Associate

Banana Republic
02.2016 - 04.2018

Wardrobe Consultant/Sales

Rod Alan
09.2010 - 03.2015

Cashier Manager

Forever 21
03.2010 - 01.2013

Sales Associate

Zazu Inc.
06.2008 - 10.2010

Saddleback College
Sarah Baker