Sarah Baker
Gilbert
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease.
Overview
11
11
years of professional experience
Work History
Barista
Black Rock Coffee Bar
10.2020 - Current
- Friendly and respectable barista for about four and a half years now, providing excellent customer service and maintaining a clean environment for all.
- Multitasker who emphasizes customer care and ability to create connections with everyone.
- Prioritizes customer satisfaction.
- Maintained cleanliness and organization of workstations to ensure efficient service flow.
- Prepared high-quality beverages using espresso machines and manual brewing methods.
- Trained new staff on beverage preparation techniques and customer interaction protocols.
- Collaborated with team members to optimize workflow during peak hours, enhancing customer satisfaction.
- Developed seasonal beverage recipes, contributing to menu diversity and customer engagement.
Front of House Team Member
Chick-Fil-A Inc.
Chandler, Arizona
09.2017 - 01.2020
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Wiped counters and tables to remove dirt and food and maintain clean environment for guests.
- Maintained dining and food service areas in clean, safe and sanitary manner.
- Assisted customers, including answering questions and preparing orders.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Provided exceptional service that reflected restaurant standards and core values.
Team Leader
Cold Stone Creamery
Chandler, Arizona
01.2015 - 01.2017
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Assessed, motivated and empowered team members to perform in manner that builds customer satisfaction and loyalty, leading to retention and growth.
- Promoted to leadership position in recognition of strong work ethic and demonstrated ability to provide exceptional customer service.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Reviewed production specifications to properly set up and calibrate machinery.
Education
Associate of Arts - General Studies
Chandler Gilbert Community College
Chandler, Arizona12-2022
No Degree - Nursing
Mesa Community College
Mesa, AZ05-2026
Associate of Applied Science - Nursing
Maricopa Community Colleges, Phoenix College
Phoenix, AZ05-2026
Bachelor of Science - Nursing
Arizona State University
Tempe, AZ07-2026
Skills
- Patient Care: Providing comfort and passionate care for patients, while assisting with activities of daily living
- Communication: Provides clear and effective communication to healthcare teams, patients and families
- Teamwork: Ability to collaborate with all aspects of the healthcare team
- Infection Control: Providing safety measures by washing hands appropriately throughout the day
- Clinical skills: Medication administration, clinical judgment, privacy and confidentiality, ADL assistance, medical documentation, health promotion, and critical thinking
Timeline
Barista
Black Rock Coffee Bar
10.2020 - Current
Front of House Team Member
Chick-Fil-A Inc.
09.2017 - 01.2020
Team Leader
Cold Stone Creamery
01.2015 - 01.2017
Associate of Arts - General Studies
Chandler Gilbert Community College
No Degree - Nursing
Mesa Community College
Associate of Applied Science - Nursing
Maricopa Community Colleges, Phoenix College
Bachelor of Science - Nursing
Arizona State University