Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Update and maintain employee files/HR records:hard copy and profiles in Lodge-ical and out payroll systems
Handle all insurance reporting: Workers' Compensation forms and filing, liability insurance, vehicle insurance, employee health insurance
Monitor tentative business reports to ensure quotes are accepted and deposits are paid within the time frame given
A/P - ensure all invoices are paid in a timely manner
Monitor all A/R to ensure nothing is over the 30-day mark
Coding all invoices before sending to CPA
Reconcile and review all customer reservation files for accuracy before filing
Constantly monitor tentative business reports to ensure quotes are accepted and booking deposits are paid
Managing all recruiting and hiring
Performing background checks,conducting interviews, issuing employment contracts/new hire paperwork, setting up new hires into all systems { including but not limited to: AllPay, I-9 verification via the Department of Homeland Security and office of the Attorney General}
Prepare weekly/monthly financial and other accounting reports
Purchasing all inventory
Approve all customer reservations/quote requests, including reviewing established/booked business and the availability of resources in order to properly and efficiently book and secure further business.
Lodging and Hospitality Manager, Member Relations Manager
Sundance Club
12.2013 - 12.2017
Answer main phone line and receive all “Info” emails from websites
Assist Members in making reservations for lodging, dining, horseback riding, spa services and other activities
Provide e-mail confirmation of all reservations to include maps, driving directions and gate codes to ensure a smooth experience for guests
Schedule and manage housekeeping staff / Coordinate with staff to ensure rooms are properly prepared / ensure guest satisfaction is met
Manage ever changing Membership Directory in various systems
Create Membership ID Cards for all new Members
Manage Gate System (add new codes, create temporary codes, change codes as needed)
Order all supplies for Lodging Operations and Spa Services
Handle Member Credit Card information and store for billing purposes
Communicate to Accounting on a weekly basis regarding payments, invoices, payables, credit card purchases, reimbursements, etc
Generate Weekly and Monthly Sales Reports for General Manager
Perform record keeping associated with TABC for future audit purposes
Update and Manage Room Rates in the Lodging Point of Sale System
Assist Food and Beverage Operations as needed, especially regarding Special Events
Communicate with maintenance crew as needed regarding special event set up, required facilities maintenance, seasonal decorations, etc
Order all Office Supplies
Assist with after-hours calls from lodging guests as needed
Assist with Marketing and Sales Activities as needed
Staying well informed about Club Operations to be better able to assist Members, Guests and Prospective Members in their questions
Food Service Director
Gordon ISD, SHAC, School
08.2010 - 12.2013
Key Activities Included:
Prepare documentation (Daily production records, Quality control records, End of day reports, Supply orders, etc.) for the purpose of providing written support and conveying information
Manage purchasing to conform with the food service budget
Assist in the hiring, transfer, promotion, demotion, or dismissal of food service workers
Plan, implement, and review all menus
Implement strategies to create an atmosphere that will attract and retain student participation
Nutritional analysis on all menu items to assure compliance with mandated health requirements
Point of sale
Billing/Record Keeping
Assist as needed with other positions within food service operations in order to assure successful overall operation of food service department
Create, write, & publish school newsletter
Assist with the presentation of 6 weeks awards.
Founder, Owner and Operator
Backroads Bakery Inc
01.2003 - 07.2010
Developed and built a fried pie business from the ground up
Key Activities Included:
Hired, trained, and supervised employees
New Business Development
Word-of-Mouth Marketing
Trade Show Marketing
Customer Relations
Sales & Pricing Evaluation
Preparation of documents (Billing, End of Day Reports, Correspondence)
Education
Stephenville High School
Stephenville, TX
1998
Skills
Computer Skills:
Word, Excel, Outlook, Lodgei-cal (Point-Of-Sale System), Alliance AllPay (Payroll System), Linear (Gate System), Swipeclock (HR Tech Platform to streamline and optimize time and attendance), HALO (Point-Of-Sale Systems), iMagic and Resort Data Processing (Lodging Reservations Systems) Ability to quickly learn specialized systems as needed