Sarah Bariekman
Hoquiam
Summary
Professional beverage service leader prepared for this role. Brings extensive knowledge of mixology, inventory management, and customer service. Strong focus on team collaboration, flexible with shifting needs, and reliable in delivering results. Known for creating welcoming environment and maintaining high standards of service and presentation.
Overview
2021
2021
years of professional experience
Work History
Bartender
Arb's Bar
2014 - 01.2021
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior bartenders on cocktail preparation and customer service techniques.
- Developed innovative drink menus to enhance customer experience and drive sales.
- Managed inventory levels, ordering supplies to maintain optimal stock for busy shifts.
- Implemented efficient workflow processes to improve service speed during peak hours.
- Collaborated with management to optimize bar layout for increased efficiency and customer flow.
- Resolved customer complaints promptly, enhancing overall satisfaction and repeat business.
- Analyzed beverage trends to adjust offerings, aligning with market demands and customer preferences.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Closed out cash register and prepared cashier report at close of business.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Promoted special events through social media platforms, generating buzz around themed nights or guest appearances.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Evaluated bartender performance regularly using key metrics such as sales volume per hour or accuracy in drink preparation.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Built relationships with vendors to manage orders and negotiate costs.
- Completed requisitions to maintain required stock par levels.
- Helped management plan and serve bar menu exceeding customer expectations.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
GED -
Shelton
Shelton, WA03-1997
Languages
English
Timeline
Bartender
Arb's Bar
2014 - 01.2021
GED -
Shelton
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