Sarah Barnes
Beaverton,OR
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
23
23
years of professional experience
1
1
Certification
2
2
years of post-secondary education
Work History
HR Manager
Pyramid Heating And Cooling
Portland , OR
05.2014 - Current
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Managed employee disputes by employing conflict resolution techniques.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Developed focused training programs, leadership pipeline and succession plans.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Organized and led staff orientation programs and training to promote collaboration.
- Implemented performance review and motivational strategies to elevate HR team results.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Motivated employees through special events, incentive programs and constructive feedback.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Enhanced staff knowledge and awareness on drug abuse and prevention programs.
- Evaluated training program success and presented strategic improvement recommendations to upper management.
- Leveraged cost-effective digital systems to manage payroll and benefit programs.
- Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
- Expanded operational bases and increased revenues by developing and integrating business plans.
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity
- Guided leaders and employees on company policies, programs, benefits and salary administration
- Managed employee disputes by employing conflict resolution techniques
Assistant Operations Manager
Answernet Portland
Portland, Oregon
02.2000 - 11.2012
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Developed and maintain operational guidelines for staff.
- Monitored employee productivity and optimized procedures to reduce costs.
- Generated operational reports for management on monthly schedule.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Educated operations team on best practices, company policies and service excellence standards.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Implemented employee safety initiative with 2% injury rate for over 8 years.
Education
Associate of Applied Science - Social Work
Portland Community College
Portland, OR 09.2011 - 06.2013
Skills
- Budget Administration
- Performance Management Systems
- Compensation and Benefits Administration
- HR Best Practices
- Employee Relations & Diversity Talent Acquisition
- Staff Coaching & Mentoring Organizational
- Development Employee Performance Improvement Leadership
- Development HR Policy, Process & Systems Design
- Change Management Workforce Planning & Development
- Organization-Wide Consensus3
- Health and Safety Programs
- Onboarding, Training and Development
- Company Leadership
- Forecasting Employment Needs
- ADP Workforce Now
- Building Disciplined and flexible problem-solving approach that balances business goals with employee needs
Websites
Affiliations
- Toastmasters
- Society of Human Resource Management
- Helmets to Hardhats
- Women in the HVACR
- Girld Build
Certification
- SHRM-CP - SHRM Certified Professional
- SHRM - Society for Human Resource Management certification
- Certified EPA Section 608 Proctor, ACCA (Associated Contractors of America , Current Member
- Certified NATE Proctor (North American Technical Institute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Company CultureWork-life balanceWork from home optionPaid time off401k matchHealthcare benefitsStock Options / Equity / Profit SharingPersonal development programsCareer advancementTimeline
HR Manager
Pyramid Heating And Cooling
05.2014 - Current
Associate of Applied Science - Social Work
Portland Community College
09.2011 - 06.2013
Assistant Operations Manager
Answernet Portland
02.2000 - 11.2012
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