Sarah Bartholomew
Toms Brook,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Housekeeper
Capon Springs & Farms
04.2023 - 11.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
Cashier
Sheetz
10.2019 - 02.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Personal Care Assistant
Compassionate Care Home Health
05.2019 - 10.2020
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
- Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
- Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Cashier
Michaels Arts And Crafts
07.2018 - 07.2019
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Forklift Operator
Amazon
03.2019 - 06.2019
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Streamlined order processing by accurately updating inventory management software after each task completion.
Education
High School Diploma -
John Handley High School
Winchester, VA06.2018
Skills
- Window Cleaning
- Customer Service
- Guest Relations
- Cleaning techniques
- Paperwork Processing
- Consultative Sales
- Information Security
- Call Management
- Complaint resolution
- Strategic sales knowledge
- Reading Comprehension
Timeline
Housekeeper
Capon Springs & Farms
04.2023 - 11.2023
Cashier
Sheetz
10.2019 - 02.2022
Personal Care Assistant
Compassionate Care Home Health
05.2019 - 10.2020
Forklift Operator
Amazon
03.2019 - 06.2019
Cashier
Michaels Arts And Crafts
07.2018 - 07.2019
High School Diploma -
John Handley High School
Similar Profiles
Diana MunozDiana Munoz
Housekeeping at Bruce CaponHousekeeping at Bruce Capon
Angela DavisAngela Davis
Dental Assistant, Chairside at Capon Bridge Family DentistryDental Assistant, Chairside at Capon Bridge Family Dentistry
Brenda AndradeBrenda Andrade
Assistant Community Manager at Springs At Buckingham FarmsAssistant Community Manager at Springs At Buckingham Farms