Goal-oriented Human Resource professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key customers and team members to further company goals. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation. Ready to leverage training and experience to take on new professional challenges.
Overview
10
10
years of professional experience
Work History
Practice Manager
Little Explorers Pediatric Dentistry
10.2015 - Current
Administers and models company policies and philosophy.
Leads recruiting process.
Partners with Director to ensure fair and consistent policies and procedures.
Conducts timely, thorough and effective investigations and reports findings to Director.
Keeps Director apprised of all issues which may be elevated, complex or cause risk to Skills.
Interprets policies and procedures and resolves issues with employees in regards to adherence of company policies and procedures.
Verifies completion and accuracy of employment paperwork and remits to payroll timely.
Attend and contribute to monthly staff meetings..
Evaluates and documents requests /need for reasonable accommodation under ADA and facilitates the interactive process.
Maintains employee documents/files in a timely, organized manner. Assists management with performance review process.
Provides weekly report to Director summarizing activities.
Develops / updates job descriptions in cooperation with Director.
Supports Director and team needs including providing coverage during absences.
Identifies opportunities for process improvement and increased efficiency.
Develops constructive and cooperative working relationships with others and maintains them over time.
Follows work rules and standard safety regulations at all times.
Maintains strict confidentiality.
Lead Registered Dental Assistant
Austin Children's Dentistry
01.2014 - 10.2015
Ensure all processes are working and look for opportunities to streamline processes for improved patient care.
Recommend improvements
Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Documented patient dental health information, medical history, and vital signs for future reference.
Explained treatment procedures and instructed patients on home care guidelines.
Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.