Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths, and technical abilities. Knowledgeable about EMR charting, medication administration, and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Registered Nurse
Lt. Col. Luke Weathers Jr. VA Medical Center
Memphis, United States
06.2021 - Current
Solid clinical reasoning skills, initiating appropriate interventions, and escalating concerns to physicians as needed. Ensuring compliance with CMS and VHA Medical Center policies, protocols, and guidelines.
Collaborate with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions.
Uphold professional nursing standards and ethical principles, delivering compassionate, culturally sensitive care tailored to individuals, advocating for patients' rights, respecting their autonomy, and maintaining confidentiality.
Maintain meticulous patient care records, ensuring accuracy and compliance with regulations.
Serve as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and volunteering to precept new nurses and fourth-year nursing students to the department.
Elected member of the Shared Governance Committee, serving as Treasurer and Event Coordinator.
Contribute to creating a positive work culture by offering constructive feedback, celebrating successes, and fostering a sense of camaraderie among colleagues.
Participate in quality improvement initiatives to enhance the department's overall effectiveness and efficiency of emergency nursing care delivery.
Quickly responded to situations impacting the safety and security of the unit, actualizing crisis prevention interventions to control and de-escalate situations.
Clinical Nursing Instructor
Northwest Mississippi Community College
Senatobia, United States
12.2023 - Current
Collaborate with fellow instructors to enrich course content and student understanding.
Promote a safety culture within the clinical setting by adhering to established protocols and ethical guidelines.
Develop strong rapport with students by maintaining open communication channels and demonstrating empathy toward their unique challenges.
Facilitate engaging classroom discussions on evidence-based nursing practices, encouraging critical thinking and application of knowledge.
Serve as a liaison between the nursing program and clinical sites, establishing partnerships for enhanced student experiences.
Union Steward - Emergency Department
AFGE Local 3930
Memphis, United States
02.2024 - 08.2024
Assisted in policy development and adjustments, focusing on improved nurse-physician relations and transparent administrative practices.
Actively raised and documented patient safety concerns, providing evidence-based feedback on policies, ensuring alignment with best practices
Participated in Joint Labor-Management Training and Planning Meetings, representing staff interests and supporting initiatives to improve workplace practices and environment.
Educated new employees on their rights, benefits, and responsibilities as union members.
Supported the development of solid workplace policies by collaborating with management and employees.
Completed in-depth investigations into discipline and grievance management issues and recommended strategies.
Magnet Program Coordinator
Methodist Olive Branch
Olive Branch, United States
01.2020 - 06.2021
Collaborated with Executive leadership to develop and refine policies while engaging with Magnet Program leaders across the Methodist System, sharing best practices and aligning safety to improve nursing practices and patient outcomes.
Partnered with the Patient Advocate to implement strategies, improving staff morale and associate feedback scores, contributing to a positive and safe patient care environment.
Collaborated closely with department leaders to organize and coordinate research-based process improvement projects.
Led the Shared Governance committees at the facility level, driving engagement in safety and quality initiatives and fostering a culture of accountability and continuous improvement.
Established strong partnerships with internal and external stakeholders for collaborative problem-solving.
Developed and implemented marketing strategies to promote program awareness and participation.
Patient Care Coordinator (Manager), Emergency Department
Methodist Healthcare Olive Branch
Olive Branch, United States
06.2013 - 01.2020
Assisted in leading operations for a new 27-bed Emergency Department, prioritizing patient safety, regulatory compliance, and efficient patient flow.
Coordinated new hire processes, from resume review and interviewing to developing a structured orientation program for RNs and EDTs, in partnership with the facility educator.
Managed the review and analysis of departmental 'Safeguard' reports, a critical component of the department's patient safety program.
Participated in daily safety huddles, reporting key metrics and highlighting potential/existing safety risks, including high-risk patients, near misses, medication errors, equipment malfunctions, and staffing challenges.
Collaborated with interdisciplinary teams to streamline care delivery, contributing to an EDCAHPS Press Ganey score of 86%, exceeding department goals.
Conducted comprehensive performance reviews for RNs and ED Technicians, including attendance tracking, scheduling, and corrective actions, ensuring a high staff competency and accountability standard.
Partnered closely with ED physicians to manage emergency responses hospital-wide after hours, ensuring seamless coordination during critical events.
Utilized Cerner's analytics tools to monitor department performance, identify process inefficiencies, and lead quality improvement initiatives, resulting in reduced wait times and improved patient satisfaction.
Facilitated interdepartmental staffing adjustments during high census periods, working with nurse managers across units to optimize resource allocation and maintain patient care standards.
Cross-trained existing employees to maximize team agility and performance.
Advocated for patients' rights and needs, ensuring their voices were heard in care decisions and restoring trust in healthcare services.
Resolved staff member conflicts, actively listened to concerns, finding an appropriate middle ground.
Ensured staff compliance with healthcare regulations and patient privacy laws, maintaining a safe and confidential environment.
Registered Nurse ICU/Emergency Department
Methodist LeBonheur Germantown
Germantown, United States
09.2009 - 06.2013
Provided skilled, timely, and level-headed responses to critically ill patients in the Intensive Care Unit (ICU) and Emergency Department.
Performed timely triage on incoming patients and determined the severity of injuries and illnesses.
Collaborated with interdisciplinary teams to deliver high-quality care, focusing on patient safety, accurate documentation, and continuity of care.
Served as a voluntary member of the Shared Governance Committee, promoting professional practice among all care team members and fostering a culture of excellence and continuous process improvement.
Participated in interview panels for new hires.
Assisted in training and mentoring new nursing staff, contributing to a positive work environment and high-quality patient care by actively providing feedback and guidance to foster clinical confidence, critical thinking skills, and a collaborative mindset.
Volunteered as a preceptor for nursing students during their clinical rotations, providing real-world experience and guidance and fostering professional growth.
Developed a prioritized holistic plan of care based on a comprehensive assessment, desired outcomes, and knowledge, prioritizing evidence-based nursing interventions and individual needs, ultimately improving patient outcomes.
Followed all personal and health data procedures to comply with HIPAA laws and prevent information breaches.
HR Box Plant Administrative Assistant
International Paper
Memphis, United States
02.2000 - 02.2005
Provided administrative support to Box Plant Executive Leadership, HR Director, and HR Lead Team.
Planned meetings, including NAC HR conferences, NAC HR Lead Team meetings, and conference calls; managed the calendar and scheduling of meetings for the HR Director.
Assisted in onboarding new employees, providing training materials, scheduling drug screens and health assessments, administering background checks, collecting documents for personnel files, and assisting with the relocation processes, ensuring a smooth integration into the team.
Collaborated on special projects, contributing research findings and coordinating event logistics as needed.
Provided training and assisted with Success Factors in online performance management administration.
Ensured accurate record-keeping with diligent data entry and database management for the HR Lead Team, including S&A, diversity and promotion tracking, and other reports/data required by HR.
Delivered excellent customer service through prompt responses, effectively addressing concerns, and building solid relationships.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Education
Master of Science - Education
Western Goveners University
Salt Lake City, UT
08-2019
Bachelor of Science - Nursing
University of Tennessee Memphis
Memphis, TN
12.2009
Skills
Quality Improvement
Policy Development
Patient Safety & Advocacy
Strategic Planning & Leadership
Project Management, Data Analytics & Reporting
EHR Systems: CPRS, BCMA, CERNER, VISTA, & EPIC
Microsoft Office
Quality Improvement
Self-Reflection & Ethical Reasoning
Attention to Detail
Affiliations
Emergency Nurse Association - Member
ANA - Subscribed
Certifications
ACLS
BLS
Prevention and Management of Disruptive Behavior (PMDB): Parts 1, 2, and 3
ICS-300: Intermediate Incident Command System for Expanding Incidents (TEMA)]
ICS-100: Introduction to the Incident Command System (FEMA)
ICS-200: Basic Incident Command System for Initial Response (FEMA)
ICS-700: An Introduction to the National Incident Management System (FEMA)
ICS-800: National Response Framework, An Introduction (FEMA)
Volunteer
Disaster Emergency Medical Personnel System (DEMPS) 2022-2024
First Receivers Decontamination Program (FRDP) 2022-2024
References
Available Upon Request
Timeline
Union Steward - Emergency Department
AFGE Local 3930
02.2024 - 08.2024
Clinical Nursing Instructor
Northwest Mississippi Community College
12.2023 - Current
Registered Nurse
Lt. Col. Luke Weathers Jr. VA Medical Center
06.2021 - Current
Magnet Program Coordinator
Methodist Olive Branch
01.2020 - 06.2021
Patient Care Coordinator (Manager), Emergency Department
Registered Nurse at Quality Effectiveness Support Team (QuEST), The Prince Charles HospitalRegistered Nurse at Quality Effectiveness Support Team (QuEST), The Prince Charles Hospital