Sarah Beers (Beck)
Conneaut,OH
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Renowned for meticulous attention to detail and successful coordination of diverse projects, programs and improvements, and is widely recognized for proactive issue identification and resolution, emphasizing process optimization and team support.
Overview
8
8
years of professional experience
Work History
Project Manager
Affiliated LTSS
05.2018 - Current
- Company Overview: Formerly known as Comfort Care and Resources, Inc., Affiliated LTSS is a management and administrative company responsible for leadership and compliance oversight for innovative and high quality LTSS ("Long-Term Services & Supports") services, which focuses on promoting the deinstitutionalization of seniors and adults with disabilities.
- Successfully managing multiple projects simultaneously by prioritizing tasks according to urgency, resource availability and alignment with organizational goals, while establishing effective communication among team members for the purpose of enhanced collaboration and successful project completion.
- Collaborating with senior management to align project objectives with strategic company initiatives and ensuring that efforts contributed to overall business growth, while monitoring progress against established goals, adjusting schedules and resources as needed, to keep projects on track.
- Leading the organization as the point of contact for all regulatory agents and entities during surveys, with the goal of minimizing findings for eleven (11) home care agencies across the state of Pennsylvania and Ohio, facilitating the completion of all corrective action plans/plans of correction and fostering positive relationships with all external sources (i.e. Department of Health, Department of Human Services, QMET, Managed Care Organizations, Adult Protective Services, Department of Labor, Attorney General’s Office, payor sources, etc.).
- Managing the launch of new markets (i.e. home care/personal care service agencies, non-profit guardianship/power of attorney/representative payee entity, etc.), including performing research to determine the most effective and timely path towards obtaining licensure when expanding into in new geographical areas, preparing and submitting all required credentialing applications and supporting documentation, facilitating the hiring, implementation, training and management of key staff, ensuring compliance with contractually-obligated requirements, developing relationships with payor sources and sourcing investors, advocating for our unique service model and identifying/securing assets that meet the needs of our agencies and clients within designated time-frames.
- Analyzing operational trends, making recommendations and developing and implementing strategic plans for the purpose of furthering quality objectives, streamlining and optimizing pre-existing modules/processes, maximizing efficiency and reducing expenditure.
- Researching, developing and implementing comprehensive policies and procedures to facilitate compliance with licensing entities and regulations for both new and established markets on an on-going basis.
Internal Auditor
Comfort Care and Resources, Inc.
05.2017 - 04.2018
- Prepared audit reports that clearly communicated findings and recommendations to the organization's Executive Team.
- Supported management in developing action plans to address identified issues, promoting timely resolution of audit findings.
- Participated in special projects as requested by senior leadership, providing subject matter expertise on internal controls and risk management practices.
- Assisted in the development of company policies and procedures, promoting a strong internal control environment.
- Facilitated the completion of initial licensing applications and licensure renewal applications for all new and pre-existing home care agencies.
- Prepared all home care agencies managed by the organization for all anticipated regulatory monitoring surveys.
- Worked with clients, clients’ representatives, service coordinators and agency supervisors to ensure the fulfillment of client service plans and increase client satisfaction.
Human Resources Intern
Comfort Care and Resources, Inc.
09.2016 - 04.2017
- Worked in conjunction with the CEO, COO Executive Vice President to evaluate the effectiveness of current training programs and generated recommendations to optimize the modules and processes.
- Implemented innovative training programs with the objective of increasing employee retention and reducing turnover.
- Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
- Developed strong written and verbal communication skills.
Education
B.S. - Project and Supply Chain Management
The Pennsylvania State University
Erie, PA05.2017
Certification - Enterprise Resource Planning with SAP
The Pennsylvania State University
Erie, PA05.2017
Skills
- Adaptability
- Attention to Detail
- Efficiency & Optimization
- G Suite
- Microsoft Office Suite
- Microsoft Project
- Organization & Prioritization
- Project Management
- Regulatory Compliance
- Relationship Management
- SAP
References
- Jill Corey, Former COO (Affiliated LTSS) - (814) 969-0257
- Walton Casher, Former Health Care Nurse Surveyor (PA Dept. of Health) - (813) 758-3079
Timeline
Project Manager
Affiliated LTSS
05.2018 - Current
Internal Auditor
Comfort Care and Resources, Inc.
05.2017 - 04.2018
Human Resources Intern
Comfort Care and Resources, Inc.
09.2016 - 04.2017
Certification - Enterprise Resource Planning with SAP
The Pennsylvania State University
B.S. - Project and Supply Chain Management
The Pennsylvania State University
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