Professional leader with extensive experience in naval operations and team management. Skilled in strategic planning, crisis management, and operational efficiency. Strong focus on fostering team collaboration and achieving results. Reliable and adaptable, excelling in high-pressure environments. Proven ability to lead, train, and motivate personnel to meet and exceed objectives.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Department Leading Chief Petty Officer
United States Navy (Enlisted) Naval Medical Center Portsmouth
Portsmouth, VA
09.2018 - Current
Led cross-functional teams to improve patient care delivery processes.
Streamlined workflow protocols, resulting in increased departmental efficiency.
Mentored junior staff in clinical procedures and Navy regulations, fostering professional growth.
Provided guidance on career development opportunities for subordinates, contributing to their professional advancement.
Cultivated a positive work culture that fostered teamwork and increased job satisfaction among crew members.
Enhanced team communication with regular meetings and clear expectations, boosting overall productivity.
Delivered comprehensive briefings to senior leadership on department progress, challenges faced, and proposed solutions.
Managed department resources for optimal use, resulting in enhanced operational efficiency.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
Responded to and assisted in medical emergencies.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sexual Assault Victim Advocate
United States Navy, USN
Department Of Defense
06.2014 - Current
Provided emotional support to victims during crisis situations, ensuring safety and confidentiality.
Developed and facilitated educational workshops on prevention strategies and available resources for service members.
Collaborated with law enforcement and legal representatives to navigate the reporting process for victims.
Conducted needs assessments to tailor support services for individual victims effectively.
Engaged in community outreach initiatives to raise awareness of sexual assault issues within the Navy environment.
Maintained strict confidentiality of victim information, upholding ethical standards while providing advocacy services.
Educated community members on sexual assault prevention, contributing to increased awareness and bystander intervention.
Managed caseloads effectively, ensuring timely follow-up with clients and appropriate documentation of services provided.
Delivered training programs to local organizations on topics related to sexual violence prevention and response tactics.
Established trust with clients through empathetic listening skills, non-judgmental responses, and consistent reliability in follow-through actions.
Developed tailored safety plans for clients, addressing individual needs and ensuring their wellbeing.
Collaborated with law enforcement and medical professionals for comprehensive victim assistance during investigations and examinations.
Provided crisis response services to victims, offering immediate emotional support and guidance during critical moments.
Assisted victims in navigating legal processes, advocating for their rights throughout the judicial system.
Continuously expanded professional knowledge by attending trainings, conferences, and workshops related to trauma-informed care and advocacy best practices.
Acted as liaison between clients and other service providers, facilitating clear communication and collaboration among all parties involved in a case.
Collected information about individuals or clients using interviews, observational techniques, and other assessment methods.
Wrote reports on clients and maintained required paperwork.
Leverages excellent oral and written communication skills to interact professionally with staff and clients.
Hospital Corpsman
United States Navy, USN
12.2005 - 07.2026
Conducted thorough health assessments, diagnosing illnesses and developing appropriate treatment plans.
Ensured proper disposal of hazardous waste materials in accordance with environmental regulations.
Assisted in surgical procedures, providing necessary instruments to surgeons quickly and accurately.
Mentored junior Hospital Corpsmen, fostering professional growth and development within the ranks.
Managed immunization programs, ensuring all service members were up-to-date on required vaccinations for deployment readiness.
Streamlined administrative processes for more efficient patient recordkeeping and appointment scheduling.
Provided critical support during emergency situations, ensuring prompt and effective response to save lives.
Safeguarded sensitive medical information through diligent adherence to privacy regulations such as HIPAA guidelines.
Maintained a safe and sterile environment for surgeries, minimizing risks of infection or complications.
Performed routine laboratory tests to aid in diagnosis and monitoring of patient conditions.
Implemented best practices for infection control throughout the hospital facility, reducing the spread of contagious diseases.
Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
Updated medical records in EMR system and double-checked data for accuracy.
Rendered emergency medical treatment and administered immunization programs.
Provided leadership, delegation, and exceptional medical service in high-pressure situations.
Contributed to medical evacuations and transport of patients to other medical facilities.
Administered medications through injections and IVs in compliance with physician orders.
Performed basic laboratory tests and collected specimens for further analysis.
Administered CPR, oxygen and other life-saving medical treatments.
Assisted with lifting and moving patients.
Delivered emotional support to patients and families.
Immobilized patient for placement on stretcher and ambulance transport.
Observed patient behavior to report changes to medical personnel.
Conducted patient intake and triage procedures.
Assisted in resolving customer inquiries and issues through effective communication and problem-solving techniques.
Collaborated with team members to streamline processes and improve overall customer service efficiency.
Trained new staff on customer service protocols and best practices for handling diverse situations.
Education
No Degree -
Dental Assistant School
Great Lakes
No Degree - Medical
Naval Hospital Corpsman School
Great Lakes
07-2006
Skills
Safety procedures
Operational efficiency
Task delegation
Security protocols
Mentoring and coaching
Meeting facilitation
Employee engagement
Multitasking Abilities
Teamwork
Willingness to learn
Attention to detail
Problem-solving abilities
Adaptability and flexibility
Briefing leadership
Task prioritization
Training and development
Accomplishments
Navy and Marine Corps Achievement Medal
Navy Commendation Medal
Battle "E" Award
Meritorious advancement to the rank of Petty Officer First Class
Certification
Certified Clinical Medical Assistant, National Healthcareer Association - 2019-current.
DOD Level 1 Victim Advocate, Department of Defense-2014-Current.
Lean Six Sigma Green Belt, Management and Strategy Institute
Project Management Lean Project Certification, Management and Strategy Institute
Executive Management, Management and Strategy Institute
Timeline
Department Leading Chief Petty Officer
United States Navy (Enlisted) Naval Medical Center Portsmouth