Sarah Bendris
Las Vegas,NV
Summary
Proactive Commercial Agent specializing in client relations and sales, with extensive experience in travel, retail, insurance, and energy sectors. Skilled in personalized customer service, multilingual communication, and effective problem-solving. Bringing a strong track record in meeting sales targets and maintaining positive customer relations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Commercial Agent
Remontada Voyage
03.2022 - 01.2024
- assisted clients in selecting travel packages, making reservation, and handling inquiries to ensure a smooth booking experience.
- managed customer relationships through personalized service.
- consistently met sales targets by promoting agency services and delivering exceptional customer support.
Sales Worker
Zara Clothing Store
02.2021 - 01.2022
- assisted customers with product selection,provided styling advice, and ensured a welcoming shopping environment.
- maintained store organization,replenished stock,and managed fitting rooms to enhance the customer experience.
- processed transaction efficiently,handling cash, credit, and returns with accuracy and professionalism.
Manager and Owner
Restaurant Steak House
10.2017 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Commercial Insurance Agent
Alliance Assurances
12.2010 - 02.2016
- Provided clients with tailored insurance solutions, explaining coverage options to meet their specific needs and budgets.
- Developed and maintained strong client relationships, handling inquiries and ensuring satisfaction through excellent customer service.
- achieved sales targets by proactively identifying new business opportunities and cross-selling insurance products.
Auto Insurance Agent
CIAR Insurance Companies
02.2009 - 12.2010
- Provided exceptional service through timely follow-ups with clients, keeping them informed throughout the claims process.
- Collaborated with underwriters to ensure accurate risk evaluation, optimizing premium rates for both company profitability and client affordability.
- Ensured accurate policy administration by diligently reviewing and updating client information, reducing errors in coverage.
- Enhanced customer experience by promptly addressing inquiries and resolving issues related to auto insurance policies.
Teleoperator
EDF Energy
09.2008 - 03.2009
- Conducted outbound sales calls in french,promoting energy contracts to potential clients.
- explained contract options, and guided clients through the decision process.
- Met and exceeded sales targets in a dynamic call center environment.
Education
The Professional Aptitude Diploma - Insurance
Saint Michel-Sonatrach
Algeria02-2008
Skills
- strong customer relationship management
- effective problem-solving abilities
- Multilingual communication ( french, arabic , english)
- Ability to work collaboratively in team settings
- Adaptability to diverse client needs and situation
- Proficient in sales techniques and negotiation
Accomplishments
- Improved client satisfaction scores through attentive service.
- Achieved top sales performance in both insurance and travel roles.
- Successfully managed high call volumes in fast-paced environments
- Expanded client base by offering multilingual support.
Certification
- Professional Aptitude diploma in Insurance
- Diploma in Informatics and Bureautics-Skilled in office software and computer applications
- Certification in Advanced English communication skills
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Commercial Agent
Remontada Voyage
03.2022 - 01.2024
Sales Worker
Zara Clothing Store
02.2021 - 01.2022
Manager and Owner
Restaurant Steak House
10.2017 - 02.2020
Commercial Insurance Agent
Alliance Assurances
12.2010 - 02.2016
Auto Insurance Agent
CIAR Insurance Companies
02.2009 - 12.2010
Teleoperator
EDF Energy
09.2008 - 03.2009
- Professional Aptitude diploma in Insurance
- Diploma in Informatics and Bureautics-Skilled in office software and computer applications
- Certification in Advanced English communication skills
The Professional Aptitude Diploma - Insurance
Saint Michel-Sonatrach
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