Sarah Bentley
Liverpool
Summary
Lead Supervisor with extensive experience in managing daily operations and team dynamics. Proven ability to enhance productivity through strategic problem-solving and effective communication. Track record of fostering team development and achieving operational targets. Highly organized leader dedicated to continuous improvement and staff motivation.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Building Lead Supervisor at ELMS
The Redhouse Arts Center
Syracuse
06.2025 - Current
- Work alongside the Syracuse City School District's Education Department in order to ensure Redhouse mission and District initiatives are met during the afterschool enrichment program.
- Assist in the creation of all reports, records, and other paperwork as required by the Syracuse City School District.
- Observe and evaluate instructors in the classroom.
- Assist in the management of attendance for building staff and schedule substitutes.
- Work in collaboration and support of the School District Partnership Director in the areas of professional development planning for teachers.
- Provide feedback and guidance to instructors that ensures program goals and outcomes are achieved.
- Provide feedback and guidance to instructors that ensures instructional materials are being requested and utilized properly for student success and engagement.
- Promote effective communication that encourages positive staff morale and group dynamics for instructors.
- Provide insight and methods to help teachers build rapport with school administrators and staff.
- Administer restoration conversations.
- Schedule and plan monthly staff meetings
Director
UCC Nursery School
Liverpool
08.2015 - Current
- Coordinate a comprehensive school program, fostering a safe and nurturing environment.
- Oversee a staff of 10, utilizing flexibility and organizational skills to enhance operations.
- Develop and implement curriculum while providing in-service training for staff.
- Lead curriculum development and implementation for early childhood education programs.
- Manage staff recruitment, training, and performance evaluations for teaching personnel.
- Oversee daily operations, ensuring compliance with licensing and safety regulations.
- Collaborate with parents to address concerns and enhance student experiences.
- Develop budgets and allocated resources to support educational initiatives.
- Facilitate professional development workshops for educators and support staff.
- Coordinate community outreach programs to promote the nursery school's mission.
- Evaluate program effectiveness and recommend improvements based on feedback.
- Recruit, train, supervise, evaluate and mentor staff members.
- Direct the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Facilitate collaboration between teams by encouraging open communication channels.
- Conduct regular meetings with department heads to review progress on strategic initiatives.
- Develop policies and procedures to ensure compliance with corporate standards.
- Establish relationships with vendors and suppliers to secure favorable terms for materials or services.
- Collaborate with senior leadership to set long-term objectives for the school.
- Cultivate strong relationships with families by responding promptly to inquiries.
Clinical Trial Associate (Remote Employee)
Clinilabs Drug Development Corp.
New York
03.2019 - 04.2025
- Created, maintained, filed, and archived electronic Trial Master Files (eTMF).
- Coordinated clinical trial activities across multiple studies and sites.
- Managed regulatory documentation and ensured compliance with industry standards.
- Assisted in developing protocols and informed consent forms for trials.
- Tracked study progress and maintained accurate trial master files.
- Collaborated with cross-functional teams to resolve study-related issues.
- Reviewed data submissions for accuracy before final reporting to sponsors.
- Responded to queries from internal stakeholders regarding study progress or results.
- Coordinated shipping of investigational products to investigative sites according to protocol requirements.
- Created and managed clinical trial databases, including data entry of source documents into the database.
- Participated in feasibility assessments for new studies.
- Prepared reports summarizing study progress from inception through closure.
- Assisted in the preparation of study protocols, case report forms, informed consent forms, investigational product labels, and other related documents.
- Provided support to Clinical Research Associates on site monitoring activities as needed.
- Organized meetings with sponsors and investigators regarding protocol amendments or any changes required during the course of a study.
- Ensured compliance with FDA regulations and ICH and GCP guidelines for all clinical trials.
- Performed reconciliation between source documents and database entries to ensure accuracy of information.
- Developed and maintained trial master files in accordance with GCP and ICH guidelines.
- Ensured timely and accurate review of essential regulatory documents.
- Collected and managed data for clinical trials, patient recruitment, and study visits.
- Assisted with study start-up processes to facilitate research timelines.
- Supported central Institutional Review Board (IRB) submission efforts.
- Demonstrated strong organizational skills to manage multiple tasks effectively.
- Utilized Microsoft Word, Excel, and PowerPoint for documentation and reporting.
- Employed Veeva, Florence, and SureClinical platforms for clinical trial management.
Administrative Assistant
Christ the King Church
Liverpool
08.2013 - 08.2015
- Supervised office staff to ensure efficient task completion and workflow management.
- Managed pagination of weekly church publication using Microsoft Publisher.
- Performed various clerical duties to support daily operations.
- Utilized Microsoft Excel for data management and reporting tasks.
- Leveraged Microsoft Office applications to enhance productivity across the team.
Teaching Assistant
Baldwinsville Central School District
Baldwinsville
09.2011 - 06.2015
- Cultivated strong rapport with students while providing ongoing support throughout daily activities.
- Assisted teachers in developing and implementing lesson plans for diverse classrooms.
- Supported students with special needs during instructional activities and assessments.
- Implemented classroom management strategies to maintain positive learning atmospheres.
- Participated in professional development workshops to enhance teaching skills.
- Instructed students individually or in groups to reinforce learning concepts.
- Provided one-on-one support for special needs students.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Maintained a safe environment for all students while adhering to school policies and procedures.
Advisor
The Scotsman Press Inc.
Syracuse
04.2006 - 09.2011
- Organized ad pagination and conducted final checks for newspaper accuracy.
- Provided customer service to enhance client satisfaction and retention.
- Proofread advertisements to ensure clarity and compliance with standards.
- Executed basic graphic design tasks to support marketing initiatives.
- Oversaw a team of 14 staff members, optimizing workflow and productivity.
- Utilized MS Word, MS Office, and InDesign software for various office tasks.
- Managed ad space sales, increasing revenue through effective marketing strategies.
Center Manager
The UPS Store
Baldwinsville
11.2003 - 04.2006
- Oversaw staff operations to enhance productivity and service quality.
Managed customer service inquiries, ensuring prompt resolution of issues.
Handled packing and shipping activities to maintain timely deliveries.
Sorted and organized mail for efficient workflow management.
Maintained inventory records and performed payroll processing accurately.
Executed administrative tasks, including faxing, copying, and filing documents.
Administered billing accounts, ensuring accuracy and timely payments.
Utilized QuickBooks, MS Word, MS Office, and MS Excel for effective task management.
Salon Manager/Cosmetologist
Supercuts and Salon Academy
Cicero/Liverpool
10.2001 - 01.2003
- Managed opening and closing procedures for salon and day spa while ensuring exceptional customer service
- Oversaw inventory management, ensuring products met demand and quality standards.
- Implemented marketing strategies to promote services and increase client engagement.
- Scheduled appointments efficiently, optimizing stylist availability and client needs.
- Conducted staff performance evaluations, providing constructive feedback for improvement.
- Created monthly reports that tracked progress towards goals set by ownership.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Managed payroll processing for employees.
Education
Graduate -
Liverpool High School
Liverpool, NY06.2001
B.A. - Educational Studies
Empire State College
Saratoga Springs, NYSkills
- Staff supervision
- Program evaluation
- Curriculum development
- Regulatory compliance
- Data management
- Community outreach
Certification
New York State Teaching Assistant Certificate, 09/01/12
References
- Charity Cowley, 315-383-0218, Previous supervisor at Clinilabs
- Sharon Catalino, 315-254-5051, Previous supervisor and predecessor at UCC Nursery School
- Dianne Harrington, 315-436-1916, Previous Co-worker at UCC Nursery School
Timeline
Building Lead Supervisor at ELMS
The Redhouse Arts Center
06.2025 - Current
Clinical Trial Associate (Remote Employee)
Clinilabs Drug Development Corp.
03.2019 - 04.2025
Director
UCC Nursery School
08.2015 - Current
Administrative Assistant
Christ the King Church
08.2013 - 08.2015
Teaching Assistant
Baldwinsville Central School District
09.2011 - 06.2015
Advisor
The Scotsman Press Inc.
04.2006 - 09.2011
Center Manager
The UPS Store
11.2003 - 04.2006
Salon Manager/Cosmetologist
Supercuts and Salon Academy
10.2001 - 01.2003
Graduate -
Liverpool High School
B.A. - Educational Studies
Empire State College