Accomplished marketing professional with a focus on driving revenue growth through strategic digital campaigns, events, and brand development. Proficient in managing cross-functional teams and utilizing data analytics and CRM tools.
Overview
9
9
years of professional experience
Work History
Head of Digital Campaigns & Events
Retrain.ai
10.2021 - Current
Retrain.ai; New York City (Remote)
Contributed over $9mill ARR to pipeline in 2023 as a result of demand generation and live event campaigns
32% average attendance rate on virtual events
HR Tech 2022, largest industry conference, attained 200% over target for MQL’s
Architected company’s first self-hosted conference, the Responsible HR Forum (RHR Forum)
Converted Fortune 500 companies into opportunities from Responsible HR Forum
100% contribution to closed-won opportunities for 2023
Hired and managed a team of contractors to accomplish goals and objectives as needed
Planned and executed web, SEO, database marketing and social media advertising campaigns resulting in 144 opportunities in 2023
Worked closely with the VP of Marketing to re-brand the company and launch new company website
Cross team collaboration in order to create copy, visuals, assets, downloadables, websites, and more in order to drive results
Owned all aspects of budget management
Salesforce and Pardot admin, built new company-wide processes and reporting
Lead implementer on Segment (Twillio) to streamline marketing performance visibility
Digital Marketing Manager
11.2021 - 09.2022
Retrain.ai; New York City (Remote)
Created and implemented the company’s digital campaign strategy
Worked closely with the VP of Marketing to rebrand the company for better market fit
Made adjustments to accelerate ROI-forward campaigns based on company need
Managed a team of contractors
Architected and implemented the inbound marketing system
Worked within Pardot to build templates, emails
Salesforce reporting
Marketing Lead Manager
McorpCX
San Francisco, CA
09.2020 - 10.2021
Remote)
Developed digital marketing strategies and campaigns
Worked closely with sales to align efforts and drive revenue
Created and implemented the company’s first holistic email marketing strategy
Social media, content, and content distribution management
SEO / SEM
CRM Administrator (HubSpot)
Created the company’s first holistic, integrated marketing approach by re-imagining solution
clusters to better reach target audiences
Created strategy for the company’s first outbound marketing approach
New website with proper forms & CTA strategies
Direct execution of promotional strategy
Worked directly and indirectly with the sales team, solutions teams, and their clients to identify
areas of opportunity in the customer journey
Senior Director of Marketing
Transcard
Chattanooga, TN.
10.2019 - 08.2020
Worked closely with the VP of Marketing to build and structure the Marketing Department
Worked closely with Sales to align efforts and drive revenue
Use data and analytics to measure and improve demand generation efforts
Created and implemented the company’s first branding guidelines
Responsible managing creation of content (written and visual) for all outlets (internal and
external)
Develop and maintain sales materials and collateral
Direct execution of promotional strategy
Develop and schedule print, digital, e-mail and social campaigns
Maximize trade association memberships by strategizing and executing market inclusion
Manage paid search and ads, Search Engine Optimization, and Social Media
Manage multiple websites, producing content and maintaining product accuracy and relevancy
Administration Customer Relationship Management software and provide training and
on-boarding for new employees
Script, film, direct and create product knowledge videos and sales collateral
Identify talent and employ team of contractors as needed
Generate and distribute press releases and ad content
Community Relations
Responsible for planning and execution of all internal and external facing events
Worked directly with internal teams, partners, and clients, to identify areas of opportunity and
create solutions
Director of Marketing
T. J. Snow Company
Chattanooga, TN.
06.2018 - 10.2019
Worked closely with sales to align efforts to drive revenue
Worked closely with Executive Leadership to create new avenues of revenue for the company
Oversee events strategy and execution
Oversee and implement CRM software across multiple uses departments
Work with cross functional teams to address customer needs
Identify talent and employ a team of contractors as needed
Collaborate with sales team to drive growth within existing customer markets
Created template & scale for cost benefit analysis within new solution offerings
Lead the build and go to market strategy for the company’s first e-commerce website
Marketing Manager
T. J. Snow Company
Chattanooga, TN.
04.2017 - 06.2018
Develop and maintain sales materials and collateral
Direct trade show preparation and execution of promotional strategy
Se data and analytics to measure and improve demand generation efforts
Develop and schedule print, digital and social ads
Maximize trade association memberships by strategizing and executing market inclusion
Manage Google AdWords, Search Engine Optimization / Management, and Social Media
Manage regional seminar promotional calendar and execute geo-targeting of clients
Manage multiple websites, producing content and maintaining product accuracy and relevancy
Administration Customer Relationship Management software and provide training and
on-boarding for new employees
Maintain existing website
Script, film, direct and create product knowledge videos and sales collateral
Generate and distribute press releases and ad content
Community Relations
Build a rapport with new and existing contacts by creating and offering educational materials
Advance Marketing Associate
Disney Vacation Club - The Walt Disney Company
Orlando, FL.
03.2016 - 04.2017
Outside point of contact responsible for lead generation and building value surrounding Disney
Vacation Club Membership
Advocating customized solutions to overcome customers objections
Balancing personal, commissionable sales objectives while protecting the Disney brand’s
extraordinary customer service reputation
Assist in training new classes in the areas of overcoming guest objections, company policies, and
best practices
Work closely with leadership regarding new possibilities for both short-term and long-term
solutions for team communication moving forward
FY 2017: 1st
Quarter Team Revenue Leader (118% to goal)
Assistant Director
Miller Industries, Inc
Ooltewah, TN.
05.2014 - 03.2016
Began as an intern and moved to a permanent position upon graduation
Worked closely with trade publications to organize, create and execute digital and print media
campaigns
Created all literature, calendars, online and print creations, and marketing material via
PhotoShop, InDesign, DreamWeaver, etc
Lead all aspects of creation for commercials and distributor development
(Photography, editing,
and ad creation, directing, hosting, filming, voice-overs, video edits.)
Organized and executed company presence at trade shows, industry events, and company
generated product education seminars
Created and executed the company’s first all line-of-business encompassing marketing strategy
Worked closely with the V.P
Of Marketing and Director of Business Solutions to create new
company website and make necessary modifications and updates to various technology
platforms
Responsible for annual company marketing collateral
(Selection, budget, revenue generation,
etc.)
Responsible for contractually maintaining tangible and intellectual rights of properties and
patents
Tracked all sales and maintained all incentive programs and hosted all distributor retreats
(domestic and foreign affairs.)
Researched and implemented new technology to help make streamline communication
processes, as well as social media processes, more fluid moving forward.
Education
B.S - Business Administration, Business Administration, Marketing
University of Tennessee
Skills
Demand Generation
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Timeline
Digital Marketing Manager
11.2021 - 09.2022
Head of Digital Campaigns & Events
Retrain.ai
10.2021 - Current
Marketing Lead Manager
McorpCX
09.2020 - 10.2021
Senior Director of Marketing
Transcard
10.2019 - 08.2020
Director of Marketing
T. J. Snow Company
06.2018 - 10.2019
Marketing Manager
T. J. Snow Company
04.2017 - 06.2018
Advance Marketing Associate
Disney Vacation Club - The Walt Disney Company
03.2016 - 04.2017
Assistant Director
Miller Industries, Inc
05.2014 - 03.2016
B.S - Business Administration, Business Administration, Marketing
University of Tennessee
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