Sarah Beth Estrada
San Antonio,TX
Summary
I'm a self-motivated professional with experience across retail, food service, and construction. From handling loss prevention and customer service to working on high-paced teams and construction sites. I've built my reputation for reliability, flexibility to schedule changes, adaptability, and keeping operations on track for success. I bring consistent energy and a strong work ethic, and I'm looking for a role where I can contribute and grow.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Access Control Officer
Sitemetric
San Antonio, Texas
03.2025 - Current
- Monitored access points to ensure strict adherence to security protocols.
- Conducted regular patrols to identify and address potential security breaches.
- Trained new personnel on access control procedures and equipment operation.
- Inspected identification cards and passes for validity and compliance.
- Deterred criminal activity through proactive visibility and presence.
- Collaborated with law enforcement during emergencies to maintain safety.
- Coordinated delivery truck staging while promptly notifying foreman of updates.
- Scanned identity badges to verify site entry permissions, contacting supervisors for denied entries.
- Managed inventory and supplies to ensure materials were available when needed.
Waitress Supervisor
Blue Star Brewing
San Antonio, Texas
06.2024 - 02.2025
- Supervised waitstaff, ensuring adherence to service standards and protocols.
- Demonstrated proper pouring techniques and glassware selection to enhance service quality.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted servers by communicating special requests and dietary restrictions effectively.
- Collaborated with kitchen staff to expedite orders during peak service hours.
- Managed inventory of supplies and reported shortages to management regularly.
- Conducted hands-on training sessions to improve staff efficiency and knowledge.
- Facilitated role-playing exercises to simulate real-life dining scenarios for trainees.
Crockett Tavern
Mad Dogs company
San Antonio, Texas
06.2022 - 07.2024
- When working at the Crockett Tavern, we have to attend to our tables with high energy, as well as a welcoming smile for our guests who walk in.
- We are located behind the Alamo, Menger Hotel, and Rivercenter Mall, so historical facts are a must to know for our guests to welcome them into Texas.
- We attend our tables with energetic smiles, and we encourage selling merchandise.
- Upselling food items, drinks, and merchandise.
- When opening up for the day, we have to do bar prep for the well and garnishes, and when closing down as closers, we have to shut down the restaurant with care and efficiency due to being in the Crockett Hotel with older guests staying there.
Seasonal/Sales Associate/Supervisor/Assistant Manager
Spencers gifts
San Antonio, Texas
10.2020 - 03.2024
- I would approach guests with A.C.T. (acknowledge, connect, and thank). I took care of guests' needs and wants for anything they were looking for.
- I took care of payroll, sales, end-of-day sales, and emails.
- I maintained the store, such as floormove, putting away heavy items over 50 pounds, floorsets, window displays, and upselling.
- I would promote any products or sales listed in emails from our HR groups.
- When pushing any add-ons, I would show the pros of how our product is better than most stores.
- When taking care of payroll, we handle that in the morning on Sundays, and when floorsets need to be done, they will be done on a timely basis.
- Mondays would be our office hours, and the rest of the week is for shipments that I check in on Wednesdays upon arrival.
- Weekends would be mainly guest-focused, so we can reach goals.
- Opening, we created our 'party planner' that would entail week-to-date sales, upt, transactions per unit, and conversion.
- This would also include add-ons, scheduled associates, action plan of the day, and any messages we wanted to put out there.
- Supervised sales team to ensure exceptional customer service standards.
- Trained new associates on product knowledge and sales techniques.
- Implemented visual merchandising standards to attract customer attention.
- Analyzed weekly and monthly reports for changes in trends or potential opportunities for improvement.
- Reviewed inventory levels on a daily basis and placed orders as needed.
- Enforced store policies and procedures consistently among all staff members.
- Counted and balanced registers.
- Mentored newly hired staff in upselling techniques to improve sales.
Waitress
Kinton Ramen
10.2019 - 03.2020
- Take orders, work bar, & Shift leader
- Reason for leaving: COVID-19
Caregiver/ Assistant Manager
Tiny Tots daycare
08.2016 - 08.2019
- Caregiver of children ages ranging from 6 months to 4 years of age.
- Multi tasking, communicating with parents, educational lesson plans, housekeeping, cpr/ first aid.
- Reason for leaving: Moving for college
Artist Intern
BlueStar
05.2018 - 06.2019
- Creating artwork for the public, social skills, communicating with the public.
- Reason For leaving: Couldn't manage time between school and art making during the week
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX07.2019
High School Diploma -
SAYSI ART SCHOOL
San Antonio, TX07.2019
Some College (No Degree) - Art History
The Art Institute of Chicago
Chicago, ILSkills
- Ability to work under pressure
- Decision making
- Self-motivation
- Conflict resolution
- Leadership
- Time management
- Positive attitude
- Good communication skills
- A people person
- Independent
- Being responsible
- Flexible
- Team player
- Proactive
- Creativity
- Inventory management
- Customer service
- Training and development
- Access control
- Security protocols
- Identification verification
- Emergency preparedness
- Surveillance monitoring
- Leadership skills
- Attention to detail
- Key control management
- Visitor screening
- CCTV review
- Honest and dependable
- Continuous improvement
- First aid training
- Patrolling
- Investigative skills
- Security Briefing
Awards
- SAISD Congressional Art Competition 3rd Place
- SAISD State VASE Competition
- SAISD VASE 1st Place Competition
- A/B Honor Student
Personal Information
Date of Birth: 04/19/01
Certification
- Sexual Harassment training
- Food handler
- TABC
- CPR certified
Languages
English
Professional
Timeline
Access Control Officer
Sitemetric
03.2025 - Current
Waitress Supervisor
Blue Star Brewing
06.2024 - 02.2025
Crockett Tavern
Mad Dogs company
06.2022 - 07.2024
Seasonal/Sales Associate/Supervisor/Assistant Manager
Spencers gifts
10.2020 - 03.2024
Waitress
Kinton Ramen
10.2019 - 03.2020
Artist Intern
BlueStar
05.2018 - 06.2019
Caregiver/ Assistant Manager
Tiny Tots daycare
08.2016 - 08.2019
High School Diploma -
Thomas Jefferson High School
High School Diploma -
SAYSI ART SCHOOL
Some College (No Degree) - Art History
The Art Institute of Chicago
Similar Profiles
Marissa TurnerMarissa Turner
Access Control Officer at SitemetricAccess Control Officer at Sitemetric
Zachary HopkinsZachary Hopkins
Access Control Specialist at SitemetricAccess Control Specialist at Sitemetric
Markel SpencerMarkel Spencer
Data Control Specialist at SitemetricData Control Specialist at Sitemetric
Yvonne JacksonYvonne Jackson
Certified Nursing Assistant at Ignite Medical ResortCertified Nursing Assistant at Ignite Medical Resort
Ryun TaylorRyun Taylor
Cook at Blue Skies of Texas WestCook at Blue Skies of Texas West