Sarah Bey
Naples,FL
Summary
Strategic and tactical Events Executive with several years of experience managing and motivating high-performing event teams and partners. Leads multi-discipline, multi-stakeholder professionals to deliver global, high-profile events. Tech-savvy and dynamic executive with broad expertise and experience in electronic and people-focused event promotion and execution.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Director of Event Management
Jarvis Global Productions
08.2019 - 09.2022
- Create and rollout department SOP's
- Coordinate with culinary partners to create an exceptional banquets menu that caters to demands and current trends while offering a unique dining experience
- Coordinate with mixology team to create colorful cocktails menus that are cohesive with the culinary selection
- Consult with culinary partners and banquet teams regarding the timing of meal courses to be served and steps of service
- Managing the turnover of contracts and assigning to Event Managers
- Monitoring P&L's to ensure the proper allocation of funds and track spending
- Conduct one-on-one meetings with staff to review performance and reward team members when expectations have been exceeded
- Oversee promotions and provide proper coaching to assist in the growth and development of team members
Food and Beverage Operations Director
Jarvis Global Productions
07.2017 - 08.2019
- Oversee daily operations including but not limited to: ordering, labor and other controllable related to the P&L
- Monitor payroll usage/budgets and ensure that hours are being used effectively
- Develop training tools to optimize daily operations
- Partner with HR to maintain office policies as necessary
- Collaborate with Culinary Partners to design delicious and attractive menus and continuously make improvements
- Perform review and analysis of special projects and keep the management properly informed
- Oversee hiring, training, and managing food and beverage staff
Events and Banquets Supervisor
MB3 – Resorts and Country Clubs
07.2016 - 07.2017
- Assist managers and organizers with planning the layout and logistics of events
- Setting up and managing staff shifts and timetables
- Develop and provide staff with the necessary training, including customer service and serving etiquette
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff
- Tend to guests' requests, questions, and complaints
- Ensure that all applicable safety regulations are communicated and adhered to
Food and Beverage Supervisor
MB3 – Resorts and Country Clubs
01.2016 - 07.2016
- Maintain knowledge and ensure compliance with departmental policies and standard service procedures
- Monitor and authorize staff clock in and clock out procedures as well as staff breaks and general time keeping
- Manage and administer supply of linen cloths and uniforms to staff members for cleaning rooms and other private suits
- Monitor staff service levels to establish any areas that require attention or further training and provide training where required
- Ensure the correct set up for functions and bookings for the day
- Ongoing menu and beverage training as well as developing regular tests
Restaurant Manager
Darden Restaurants
06.2014 - 12.2015
- Ensuring incoming staff complies with company policy
- Training staff to follow restaurant procedures
- Maintaining safety and food quality standards
- Ensure guest satisfaction and handling complaints
- Organizing FOH schedules
- Keeping track of employees’ hours
- Recording payroll data
- Ordering FOH smallwares and supplies
- Track bar inventory and FOH supplies inventory
Server/Bartender
Darden Restaurants
01.2014 - 06.2014
- Assessing guests needs and preferences and making recommendations
- Check guests identification and confirm it meets legal drinking age
- Stay guest focused and nurture an excellent guest experience
- Assist guests in select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions
- Responds to additional guest requirements by inquiring of needs and observing dining process
Education
Bachelor’s Degree - Business Management
University of Miami
08.2016 - 05.2018
Skills
Business administration
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Director of Event Management
Jarvis Global Productions
08.2019 - 09.2022
Food and Beverage Operations Director
Jarvis Global Productions
07.2017 - 08.2019
Bachelor’s Degree - Business Management
University of Miami
08.2016 - 05.2018
Events and Banquets Supervisor
MB3 – Resorts and Country Clubs
07.2016 - 07.2017
Food and Beverage Supervisor
MB3 – Resorts and Country Clubs
01.2016 - 07.2016
Restaurant Manager
Darden Restaurants
06.2014 - 12.2015
Server/Bartender
Darden Restaurants
01.2014 - 06.2014
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