Sarah Biggs
Broken Arrow,Oklahoma
Summary
Results-driven professional with extensive experience in office management, buying and procurement, human resources, and retail management. Proven ability to streamline operations, optimize procurement processes, and enhance employee engagement to drive success. Skilled in vendor negotiation, inventory control, staff recruitment, and team development. Excels at balancing multiple priorities in fast-paced environments to ensure seamless daily operations. Known for strategic problem-solving approach, strong communication skills, and dedication to fostering a positive and productive workplace culture.
Overview
17
17
years of professional experience
Work History
Office Manager/Buyer/Social Media Specialist
Bailey Austin Design
06.2024 - 10.2024
- Oversee procurement process and be responsible for ensuring efficiency in transactions with project designer, accounting manager, and vendors
- Advising project team on quotation, procurement, schedules, expediting, and installation
- Engage and maintain exceptional vendor relations
- Prepare proposals, fund requests, and process purchase orders, deposits, and final balance due payments to vendors
- Consult with project team on procurement scope, schedule, and budget
- Finalize design details with lead designer to obtain proper pricing
- Review vendor quotes for proper lead times, pricing, delivery, and freight costs
- Coordinate vendor payments within established accounting timeline
- Facilitate expediting of goods and services procured and manage all related documentation
- Coordinate shipment logistics through vendors or shippers to ensure arrival of merchandise on site, on time, and in perfect condition
- Oversee and document all incoming and outgoing inventory
- Schedule and assist with project installations, including warehousing, site delivery, and installers
- Manage post-installation situations; follow up with vendors if product does not meet established standards
- Engage and maintain vendor and third-party relationships
- Manage office and all customer facing duties to include but not be limited to answering phone, incoming and outgoing mail, and ordering office supplies
- Ambassador for company and liaise with clients, suppliers and contractors
- Taking inventory weekly or monthly
- Manage all client intake forms and generate open-ended questions to ensure that full scope of projects is understood
- Assist CEO and other departments as needed with office and personal needs
- Oversee weekly social media posts
- Take photos of products and upload to website and Shopify
- Generate compelling images and posts to drive traffic to store or website
- Manage Shopify
Corporate Buyer/Merchandiser
Mathis Home
03.2021 - 05.2024
- Enter new product information into Storis system
- Place purchase orders for products based on sales projections for multiple distribution centers
- Coordinate trucks scheduled with delivery appointments
- Work with employees across all departments
- Assist with any problems associated with merchandise in conjunction with customer service
- Work on organizational levels with other departments to ensure customer needs are met
- Answer sales questions about products, prices, and availability; work with customer service to resolve warranty issues; recommend advertising opportunities based on inventory levels
- Inspect damaged merchandise and make informed decisions on where to place merchandise
- Attend weekly walk through to determine sales volume of merchandise on sales floor
- Work closely with factory representatives to discuss sales
- Assist with periodic inventory counts
- Help locate or obtain merchandise based on customer needs
- Ensure items are tagged, priced correctly, and displayed accurately
Human Resources Administrator
Mathis Home
11.2018 - 03.2021
- Approve terminations, final written reprimands, rehires, and suspensions as needed
- Assist in leading companywide legal compliance (FLSA, FMLA, ADA, HIPAA, etc)
- Conduct 401(k) audits, payroll audits, timecard audits, ad hoc reporting
- Provide detailed reporting analysis and trend analysis for senior executives
- Train employees (Oklahoma City, Tulsa, AR and California) on new policies and procedures as needed
- Assist with ensuring legal compliance for all employees based on Oklahoma, Arkansas, and California law
- Answer employee questions about human resources policies and procedures
- Assist HR Coordinator with local HR staff performance reviews and staffing
- Enter and make changes for new employees, rehires, and transfers in HRIS as needed
- Ensure that human resource files and records are maintained in accordance with legal requirements and company policies and procedures
- Review employment applications and evaluate qualifications or eligibility of applicants as needed
- Provide administrative support to Human Resource Department including, but not limited to, distributing mail, filing, faxing, and copying
- Prepare payroll reports, and other ad hoc reports as needed
- Assist with employee benefits enrollment
- Assist with all LOA issues as needed, which include but are not limited to: FMLA/CFRA/ADA paperwork, tracking, and follow-up
- Work with managers to make sure all issues that arise are handled within company policy, state, and federal law
- Provide guidance to managers termination requests, reprimands, etc
- Conduct full-cycle employee relations investigations
- Write job descriptions and price jobs using compensation software, including recommending FLSA classification
- Assist, and in most case, take lead on special projects as assigned by Director of HR Operations
- Back up other human resource staff as needed
- Travel to other locations as requested by management
Office Manager
TGR Industrial Services
10.2016 - 11.2018
- Prepared weekly and monthly reports for managers and board of directors
- Provided administrative support for directors as needed
- Maintained payroll processing system and records by gathering, calculating, and inputting data
- Updated and maintained employee records
- Provided service to employees who need assistance
- Facilitated orientation and new employee onboarding
- Enter and code financial transactions appropriately
- Key data into company accounting system
- Made reimbursements and disburse per diem funds as needed
- Approved and coded all accounts payable
- Followed up with customers regarding invoices and account receivable
- Reception duties, including answering incoming calls and scheduling appointments
- Processed and reviewed employee expenses and ordered supplies
- Filed and archived accurate records
- Set up new customer accounts and contracts
- Arranged travel and accommodation plans when required
Human Resources/Office Manager
Building Solutions Interiors, LLC
12.2015 - 12.2016
- Supported Chief Operating Officer with daily operational functions
- Posted receipts to appropriate general ledger accounts
- Researched and resolved accounts payable discrepancies
- Monitored payments due from clients and promptly contacted clients with past due payments
- Coded and entered invoices into accounting software
- Developed and enforced company policy and procedures relating to all phases of human resource activity
- Educated and advised employees on group health plans and voluntary benefits
- Developed company personnel policies, standard operating procedures, and employee handbooks
- Developed and facilitated all new-hire orientations
- Managed payroll for a staff of 70+ personnel
- Entered financial data into accounting database
- Reconciled company bank, credit card and line of credit accounts
- Streamlined bookkeeping procedures to increase efficiency and productivity
- Reviewed collection reports to determine the status of collections and the amounts of outstanding balances
Store Manager
Raley Scrubs & Medical
04.2014 - 12.2015
- Partnered in managing multiple stationary and mobile locations
- Participated in scrub shows, company fittings, and buying shows
- Processed payroll deductions for hospital employees
- Managed a staff of 8 sales associates
- Assigned employees to specific duties to best meet the needs of the stores
- Reordered inventory when it dropped below predetermined levels
- Instructed staff on appropriately handling difficult and complicated sales
- Examined merchandise to verify that it was correctly priced and displayed
Store Manager
Limited Too/Justice
08.2007 - 04.2014
- Promoted from Assistant Manager to Store Manager within 6 months
- Managed Oklahoma's largest Justice and top 20 store in company, leading all customer service, merchandising, inventory control, loss prevention, cash control and maintenance
- Oversee store opening and closing procedures
- Assist customers and address customer concerns
- Prepare daily, monthly, quarterly, and annual sales reports
- Hire, train, and coordinate a staff of 20-60 employees
- Traveled to multiple stores and states to open new locations
- Promoted 3 assistants to Store Managers and multiple more to assistants and team leads
- Opened one of the first 10 Brothers stores in the company
- Increased profits through effective sales training and troubleshooting profit loss areas
Education
Some College (No Degree) - Accounting
Northeastern State University
Tahlequah, OK05-2003
Marketing/E-Commerce
TULSA TECHNOLOGY CENTER
Tulsa, OK05.2001
High School Diploma -
DANIEL WEBSTER HIGH SCHOOL
Tulsa, OK05.2001
Skills
- Microsoft Office (Word, Excel, Power Point, Outlook, Calendars
- Purchasing, Purchase Orders
- Accounts Payable & Receivable, Reconciliation, Payroll Processing
- Excellent verbal and written communication
- Goal-oriented
- Good judgement and decision making
- Project management abilities
- Experienced team leader
- Staff training and development
- Conflict Resolution
- Customer oriented
- Recruitment/staffing
- 10-key proficient
- Personnel Development
- Filing and data archiving
- Business and Project management software (Harvest, Ivy, & Shopify)
Timeline
Office Manager/Buyer/Social Media Specialist
Bailey Austin Design
06.2024 - 10.2024
Corporate Buyer/Merchandiser
Mathis Home
03.2021 - 05.2024
Human Resources Administrator
Mathis Home
11.2018 - 03.2021
Office Manager
TGR Industrial Services
10.2016 - 11.2018
Human Resources/Office Manager
Building Solutions Interiors, LLC
12.2015 - 12.2016
Store Manager
Raley Scrubs & Medical
04.2014 - 12.2015
Store Manager
Limited Too/Justice
08.2007 - 04.2014
Some College (No Degree) - Accounting
Northeastern State University
Marketing/E-Commerce
TULSA TECHNOLOGY CENTER
High School Diploma -
DANIEL WEBSTER HIGH SCHOOL
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