Sarah Billings
Telluride
Summary
I have had many opportunities to grow and excel as an Estate Manager in Telluride over the last 16 years. I have handled many complicated scenarios with respect for all involved and have retained the same staff for all of those 16 years. I have intimate knowledge of the challenges that come with managing properties, staff and concierge services.
Overview
15
15
years of professional experience
Work History
Estate Manager
Outpost International
Telluride, CO
02.2010 - Current
- Oversaw daily operations of the estate, maintaining a well-organized environment conducive to short-notice guests
- Maintained utmost discretion when dealing with sensitive information related to clients' personal lives or business matters.
- Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
- Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
- Oversaw building and maintenance of outdoor facilities such as ski-in/ski-out access, landscaping, hot tub maintenance, landscaping and snow removal
- Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners and all staff
- Planned special events that included a full staff including chefs, servers, bartenders, housekeepers and various sub contractors
- Implemented and executed daily learning plans for students in grades 3 and 5.
Education
Bachelor of Science - Special Education
Bloomsburg University of Pennsylvania
Bloomsburg, PA12-1998
Skills
- Staff leadership and training
- Personalized guest services
- Property management
- Luxury service standards
- Maintenance scheduling
- Inventory tracking
- Emergency preparedness
- Logistics coordination
- Personal shopping
- Substitute teacher
- Vehicle fleet management
- Garden and landscape management
- Housekeeping management
- Wine selection
- Childcare coordination
- Home management
- Pet care and management
- Menu planning and meal preparation
- Fine art and antiques care
- Wine and spirits education
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Timeline
Estate Manager
Outpost International
02.2010 - Current
Bachelor of Science - Special Education
Bloomsburg University of Pennsylvania