Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Birch

Fall River

Summary

Proven leader in Human Resources with experience guiding and managing teams. Strengths include development of strategic HR initiatives, problem-solving, conflict resolution, and talent acquisition. Have made significant impacts by implementing policies that improve employee satisfaction and retention rates. Possess strong communication skills, comprehensive knowledge of labor laws, and ability to design effective training programs.

Overview

15
15
years of professional experience

Work History

HR TEAM LEAD

ADP Canada
01.2023 - Current
  • Lead an established group of HR consultants in the delivery of HR consulting services to our managed client base.
  • Coaching and Development Plan Creation.
  • Process Improvement. Develop and improve processes, and ensure the proper creation of documentation for HR reference.
  • Project management. Lead and improve current HR practices. Work with C-suite clients to understand their HR strategic goals.
  • Present new legislation rollouts and best practices to approximately. 40 HR associates.
  • Managed talent acquisition processes, ensuring compliance with employment laws.
  • Developed training programs to enhance employee skills and career development.

HR EXECUTIVE RELATIONSHIP MANAGER

ADP Canada
01.2017 - 01.2023
  • Build executive-level HR strategies with C-Suite clientele.
  • Develop performance appraisals, rating scales, competencies, and goal programs.
  • Developed compensation strategies and performed job analysis to determine pay band levels.
  • Develop and roll out recruitment strategies to align with the goals of clients.
  • Guide clients through the process of building a Total Rewards Strategy with up-to-date options that meet the diverse needs of today’s workforce.

HR UPSKILLING AND DEVELOPMENT LEADER

ADP Canada
01.2013 - 01.2016
  • Supported over 100 HR implementation specialists by delivering upskilling sessions in all HR areas, including Benefits, Recruitment, Performance, and Compensation.
  • Developed and executed an extensive boot camp program for all HR new hires, which included best practices and practical mock situations, so that new hires were prepared for their roles.
  • Hosted weekly Q&A calls with associates.
  • Support escalated client issues for complex needs.

HR IMPLEMENTATION SPECIALIST/CONSULTANT

ADP Canada
01.2011 - 01.2013
  • Implemented complex, high value major and national accounts for the technology only group as well as Comprehensive managed services.
  • Achieved a NPS (Net Promoter Score) of one hundred
  • Mentored and coached multiple new hires on best practices and practical application of the implementation methodology.
  • Created and delivered custom training to our Comprehensive services clients.
  • Developed and improved Comprehensive services processes and implementation timelines by combining tasks and removing redundancies.

Education

CPHR ACADEMIC PROGRAM -

Captus Press
01.2024

Payroll Compliance Practitioner

National Payroll Institute
01-2012

Human Resources And Labour Relations

Athabasca University

Skills

  • Training and development
  • HR strategy development
  • Talent acquisition
  • Performance management
  • Employee training
  • Regulatory compliance
  • Process improvement
  • Project management
  • Executive coaching
  • Compensation analysis
  • Client relationship management
  • Team leadership
  • Data analysis
  • Conflict resolution
  • Change management

Timeline

HR TEAM LEAD

ADP Canada
01.2023 - Current

HR EXECUTIVE RELATIONSHIP MANAGER

ADP Canada
01.2017 - 01.2023

HR UPSKILLING AND DEVELOPMENT LEADER

ADP Canada
01.2013 - 01.2016

HR IMPLEMENTATION SPECIALIST/CONSULTANT

ADP Canada
01.2011 - 01.2013

CPHR ACADEMIC PROGRAM -

Captus Press

Payroll Compliance Practitioner

National Payroll Institute

Human Resources And Labour Relations

Athabasca University

Similar Profiles

CREATE PROFILE