Highly-motivated team player with over 13 years of experience with Probation and Parole, excelling as both a field and institutional officer. Proven expertise in case management and staff coaching, consistently surpassing job responsibilities while demonstrating a commitment to enhancing community safety and supporting clients in their recovery journey.
Work History
Probation and Parole Officer
6 Years
State of Missouri | 08.2020 - Current
Managed a range of specialty cases including interstate compact, serious mental illness, out of district and low level clients.
Regularly assumed court liaison duties and built relationships with court officials.
Acted as a new staff coach by delivering daily guidance and mentoring on client supervision, jail interviews, field work and safety, report writing, and job-related skills.
Collaborated with the Fieldware implementation team to ensure smooth transition for staff by troubleshooting issues and bridging communication between the team and frontline staff.
Conducted risk assessments to identify client needs and develop individualized case plans.
Institutional Probation and Parole Officer
4 Years 9 Months
State of Missouri | 11.2015 - 08.2020
Prepared treatment completion and pre-hearing reports, ensuring timely submission to appropriate authorities to facilitate informed decision-making.
Participated in Offender Management Team and Program Review Committee meetings with treatment staff, custody staff, and case managers to evaluate clients for treatment termination or continuance, enhancing collaborative decision-making.
Assisted clients in developing stable home plans to promote successful reintegration into the community.
Developed individualized case management strategies to support reintegration into the community.
Probation and Parole Officer II
2 Years 1 Month
State of Missouri | 10.2013 - 11.2015
Supervised clients through regular contacts in office, by phone, at homes or places of employment to ensure compliance and support.
Complete reports to the appropriate authority noting clients' progress, violations and case status.
Assisted clients with educational, vocational, and social planning to enhance their opportunities for success.
Emergency Medical Dispatcher
3 Years
Mercy | 06.2011 - 06.2014
Handled emergency and non-emergency calls for service, delivering critical medical instructions to callers.
Coordinated dispatch of appropriate apparatus to calls for service, prioritizing safety of patients and staff.
Education
Bachelor of Science (B.S.) - Criminology
Missouri State University | Springfield, MO | 08-2005