Sarah Bogdan-Hoover
Idlewild,Michigan
Summary
Accomplished Executive Director of Human Resources offering 33 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness. Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
36
36
years of professional experience
Work History
Housekeeper
Grand Oaks Nursing Center
Baldwin, MI
06.2021 - 01.2022
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in building by vacuuming, cleaning windows and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Responded to requests from residents for linens and toiletries.
- Documented and reported necessary facility and building repairs observed.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
Lead Housekeeper
Palm Garden Of Gainesville
Gainesville, FL
11.2018 - 04.2021
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Managed laundry sorting, washing, drying and ironing.
- Kept building entryway glass clean and polished for professional presentation.
- Communicated repair needs to maintenance staff.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Returned emptied garbage receptacles to proper locations.
- Rotated linens in storerooms and replenished when supplies ran low.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Changed bed linens and collected soiled linens for cleaning.
- Performed spot-cleaning on furniture stains.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Human Resources Director
Bradshaw Manufacturing, Inc.
Palm Bay, FL
08.1999 - 09.2018
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Liaised between multiple business divisions to improve communications.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Monitored administration of benefits program to maintain compliance with employee insurance program.
- Conducted exit interviews to better understand reasons why employees were separating from company.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Handled on-boarding process for newly hired employees and distributed all paperwork.
- Oversaw workers' compensation program for employees injured on job.
- Led and strategically directed team of human resources professionals.
- Developed succession plans and promotion paths for staff.
- Provided immediate updates to entire employee pool when policies and procedures were altered.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Answered employee inquiries regarding health benefits and 401k options.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Created user-friendly employee handbook that was much easier to update and maintain than prior manual.
- Structured compensation and benefits according to market conditions and budget demands.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Benefits/Senior Payroll Manager
Phoenix Leasing, Inc.
San Rafael, CA
06.1985 - 08.1999
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Submitted reports on payroll activities.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Calculated deductions and processed payroll for employees.
- Processed payroll garnishments such as tax liens and child support.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reviewed time records for 250 employees to verify accuracy of information.
- Led payroll production for 7 locations.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Recruited, interviewed and hired 25 employees and implemented mentoring program to promote positive feedback and engagement.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Education
MBA - Business Administration
University of Florida
Gainesville, FL05.2006
BBA - Business
Western Michigan University
Kalamazoo, MI05.1985
Skills
- Team Building
- Performance improvements
- Payroll coordination
- Policy and procedure adherence
- New employee training
- Compensation structuring
- Company organization
- Personnel recruitment
- Recruitment strategies
- Equal opportunities facilitation
- Compensation and benefits
- Benefits administration
- Training programs
- Performance Appraisals
- Workforce improvements
- Team guidance
- Human resources
Timeline
Housekeeper
Grand Oaks Nursing Center
06.2021 - 01.2022
Lead Housekeeper
Palm Garden Of Gainesville
11.2018 - 04.2021
Human Resources Director
Bradshaw Manufacturing, Inc.
08.1999 - 09.2018
Benefits/Senior Payroll Manager
Phoenix Leasing, Inc.
06.1985 - 08.1999
MBA - Business Administration
University of Florida
BBA - Business
Western Michigan University
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