Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sarah Bolante

Gales Ferry,CONNECTICUT

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 7 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

13
13
years of professional experience

Work History

Owner/Operator

Self
05.2016 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Archived photographs on computers and servers.
  • Managed projects from procurement to commission.
  • Headed project teams specializing in design and launch activities.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Answered average of 25 emails, texts, and private messages per day, addressing customer inquiries, solving problems and providing product information.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Created custom fabric using the finest fibers, cutting edge techniques, and equipment
  • Maintained and shared portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
  • Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
  • Increased customer engagement through social media.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Head weaver/dyer/designer
  • Used computer programs such as fiberworks to design, photoshop, lightroom, and online communication forms such as google forums and google excel to project manange and information collect

Nursery School Teacher

Temple B'nai Abraham
06.2003 - 08.2006
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Allowed for ample outdoor recreation time to support physical development.

Server

Bennigans
02.2003 - 09.2004
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Worked with POS system to place orders, manage bills and handle complimentary items.

Dental Assistant

Dr Tanne/Dr Miller
02.2002 - 09.2003
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for 20 procedures daily.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and arranged instruments, medications and required materials for dental procedures.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information and maintaining records.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Administered desensitizing agents by applying numbing gel to prepare patients for anesthetic injections.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

No Degree - Cultural Anthropology

William Patterson University
NJ

Certificate - Holistic Nutrition

American College of Healthcare Sciences
Portland, OR

Skills

  • Strategic Planning
  • Work Organization and Prioritization
  • Industry Expertise
  • Equipment Repair
  • Employee Motivation and Performance
  • Leadership and People Development
  • Portfolio Management
  • Executive Leadership
  • Change and Growth Management
  • Marketing Tactics
  • Supplier Relations

Timeline

Owner/Operator

Self
05.2016 - Current

Nursery School Teacher

Temple B'nai Abraham
06.2003 - 08.2006

Server

Bennigans
02.2003 - 09.2004

Dental Assistant

Dr Tanne/Dr Miller
02.2002 - 09.2003

No Degree - Cultural Anthropology

William Patterson University

Certificate - Holistic Nutrition

American College of Healthcare Sciences
Sarah Bolante