Sarah Bollich

• assisted in the care of children after school
• assisted in teaching children Karate
• Took kids on field trips
• Talked to parents when there was any kind of issues with the kids
• planned and led games during summer camp
• informed parents of upcoming events

• Maintained a clean and hygienic work environment by following sanitation guidelines and procedures.
• Booked appointments, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments and entering sales in register.

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• Providing personalized cosmetology services based on individual needs and preferences.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.

• Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
• Developed and implemented comprehensive training program to increase employee productivity and morale.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Collaborated with other leadership to align training programs with organizational goals and objectives.
• Communicated all learning and performance objectives, schedules, and training assessments to upper management.
• Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
• Evaluated the effectiveness of training programs, providing valuable feedback for continuous improvement initiatives.
• Conducted orientation sessions and organized on-the-job training for new hires.

• Boosted team morale and productivity through effective communication and leadership.
• Collaborated with executive leadership to align HR strategy with business objectives.
• Presented partnership updates to senior leadership, maintaining transparency and facilitating informed decisions.
• Established priorities and drove accountability for assigned initiatives, providing leadership.
• Boosted organizational morale through effective communication and leadership.
• Developed strong collaboration among team members through effective communication and leadership.
• Collaborated with company leadership to align training goals with organizational objectives.