Summary
Overview
Work History
Education
Skills
Websites
References
Software
Timeline
Generic

SARAH BOWEN

Melissa,TX

Summary

Seasoned Operations Manager and Military Veteran with experience in strategic planning, risk management, and program evaluation. Proven track record in leading teams, managing assets over $6.7M, and delivering measurable results in high-stakes environments. Results-driven Business Manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Skilled in financial oversight, process optimization, and data-driven decision-making. Holds an MBA with Distinction, bringing a results-oriented approach and a commitment to driving organizational success as a Management Consultant.

Overview

21
21
years of professional experience

Work History

Chief Executive Officer & Founder

Bowen Marketing Group
06.2021 - 01.2022
  • Founded Bowen Marketing Group, setting strategic vision for affiliate marketing startup supporting digital marketing training
  • Designed and implemented SEO strategies that generated over $37.9M in annual revenue for online learning platform by driving traffic to highly optimized sales conversion funnels
  • Produced high-quality training materials, e-books, and videos that met short-term goals, enhancing educational offerings, and boosting overall engagement
  • Launched targeted affiliate marketing campaigns across TikTok, Instagram, Pinterest, and Facebook, resulting in enhanced lead generation and expanded market reach
  • Analyzed website traffic, social media engagement, and customer behavior, enabling deeper understanding of niche audiences and more effective targeting strategies
  • Utilized data on ad performance and website traffic to optimize marketing campaigns for value ladders, high-income skills, and multiple income streams, driving better product performance
  • Managed Bowen Marketing Group through challenging financial conditions, ultimately making decision to close business due to unfavorable market circumstances

Area Census Office Manager

United States Census Bureau
06.2019 - 11.2022
  • Supervised 13 officers and 1,100 field staff during 2020 Census, ensuring efficient operations.
  • Directed 7 phases of field operations in 6 Texas counties, improving data accuracy.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Established a fully remote, 2,000-person Census team across county with minimal downtime.
    • Initiated a daily check-in system for 86 employees via Zoom to maintain workflow, resolve issues celebrate accomplishments, address questions, and build a positive, remote company culture
    • Architected new hybrid work schedules to accommodate for social distancing for employees working in open office environment.
    • Managed, ordered, and distributed PPE supplies to office and field employees daily.
    • Restructured onboarding program for new employees, preparing them for virtual environment and helping them feel connected to department’s’ cloud-based culture
    • Evaluated employee performance, making critical decisions on hiring, promotions, and discipline.
    • Monitored work quality to meet strict schedules, enhancing overall productivity.

Managing Director Higher Education Account

Aramark
01.2018 - 11.2018
  • Directed a team of 70 associates and 5 direct reports in a $6.7M operation responsible for developing & executing strategy to meet operating & financial goals
  • Leveraged NBRI Research surveys results to meet objectives & client expectations in 2,238 food service accounts increasing Voice of the Consumer Satisfaction scores by 16.2% from the previous year
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Monitored sales trends and generated detailed reports for line of business directors showing cost controls with regard to food, beverage and labor efforts resulted in $400K above target CY EBIT
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Ensured the completion and maintenance of P&L statements
  • Performed ongoing customer/market research and demographic profiling to identify and capitalize on unmet market needs ahead of curve.
  • Complied with all applicable policies, rules & regulations, including but not limited to those relating to safety, health, wage & hour

Copyeditor

Tactical 16 Publishing Company
02.2012 - 11.2014
  • Corrected spelling, grammar, and style for consistency across all texts
  • Worked with publishing systems and various formats, improving accessibility
  • Collaborated with authors via phone and email, enhancing editorial workflow
  • Created style checklist for consistency in formatting and style
  • Monitored new language trends to ensure relevance for readership
  • Prepared title, contents, and preface pages, ensuring polished presentation
  • Enhanced writer skills by providing constructive feedback on submitted drafts.
  • Enhanced content quality by meticulously proofreading and editing various articles and documents.
  • Collaborated with editors and page designers to create polished, attractive product.

Assistant General Manager

United States Air Force
09.2011 - 08.2015
  • Led team of 15 and managed 3 dining rooms and 6 banquet locations, successfully executing 2,106 upscale events for 1,100 DoD senior leaders, enhancing event quality, and customer satisfaction
  • Created $200K financial and capital expenditures budget for $2.2 million facility, ensuring alignment with operational requirements and financial control
  • Managed recruitment process by advertising, interviewing, and recommending hires, improving staffing efficiency and team performance
  • Strategically planned 20% personnel reduction, utilizing behavior analysis to cut training and production time by 45%, significantly boosting team productivity
  • Applied sales planning strategies to adjust menu prices, achieving profitability goals and exceeding targets by 6%, enhancing overall financial performance

General Manager

United States Air Force
07.2010 - 08.2011
  • Managed a diverse team of 90 professionals in 2 facilities, overseeing food production for 8 high-volume feeding stations, generating $758K in sales while fostering a positive work environment and high employee satisfaction.
  • Collaborated with Executive Chef on menu planning and recipe cost analysis, maintaining 3% variance in Cost of Goods
  • Formulated $800K financial and operating budgets for $10M cafeteria, supporting 4.8K joint service personnel, ensuring financial efficiency
  • Managed budget implementations, employee reviews, and training schedules.
  • Directed internal controls and asset protection for $240K subsistence inventory, validating reconciliation of $600K in annual purchases

Manager

United States Air Force
06.2009 - 06.2010
  • Provided motivational leadership to a fast-paced team of 125 personnel, serving 260K customers and generating $1.9M in revenue, boosting team morale and performance
  • Executed financial and capital expenditures budgets for a $7.4M facility, ensuring sound management of a $1.8M mess attendant contract, optimizing budgetary compliance
  • Validated daily monetary audits and enforced inventory quality and safety controls, overseeing the procurement of $87.5K in subsistence monthly, enhancing operational accuracy and safety
  • Achieved 3 National Restaurant Association awards for best food service operation, reflecting dedication to excellence and industry recognition
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Protocol Manager

United States Air Force
Fort Walton Beach, Florida
02.2002 - 02.2003
  • Directed organization and execution of 1.3K protocol events for 4K senior leaders at largest headquarters in US Air Force, ensuring seamless event operations
  • Coordinated itineraries, lodging, and transportation for 1,400 visiting federal, state, and local dignitaries, enhancing their overall experience and engagement
  • Applied knowledge of social etiquette and standards in high-visibility events, promotions, retirements, and ceremonies, maintaining professionalism and decorum
  • Portrayed a positive headquarters image as Public Affairs ambassador through clear written and oral communications to DoD senior leadership, strengthening public relations

Education

Master of Business Administration - With Distinction

DeVry University Keller School of Management
Remote Online
01.2018

Bachelor of Arts - English Literature With Honors

University of Maryland & University College
Remote Online
01.2009

Skills

  • Change Impact/Data Analysis
  • Program Evaluation/Management
  • Microsoft Office Suite
  • Remote Work
  • Personnel Management
  • Administrative Management
  • Leadership
  • Critical Thinking
  • Strategic Planning
  • Crisis Management
  • Organizational Leadership
  • Executive Leadership
  • Risk Management
  • Staff Management

Websites

References

References available upon request.

Software

Excel Pivot Tables

Timeline

Chief Executive Officer & Founder

Bowen Marketing Group
06.2021 - 01.2022

Area Census Office Manager

United States Census Bureau
06.2019 - 11.2022

Managing Director Higher Education Account

Aramark
01.2018 - 11.2018

Copyeditor

Tactical 16 Publishing Company
02.2012 - 11.2014

Assistant General Manager

United States Air Force
09.2011 - 08.2015

General Manager

United States Air Force
07.2010 - 08.2011

Manager

United States Air Force
06.2009 - 06.2010

Protocol Manager

United States Air Force
02.2002 - 02.2003

Master of Business Administration - With Distinction

DeVry University Keller School of Management

Bachelor of Arts - English Literature With Honors

University of Maryland & University College

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