Sarah Bower

Living life with all its duties to 6 beautiful children ages 7,5,4,2,2,1

• Managed day-to-day business operations.
• Consulted with customers to assess needs and locate products.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.
• Established foundational processes for business operations.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Conducted target market research to discover customer needs and analyze competitor trends.

• Communicated with insurance providers to resolve denied claims and resubmitted.
• Located errors and promptly refiled rejected claims.
• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
• Identified and resolved patient billing and payment issues.
• Collected payments and applied to patient accounts.
• Posted and adjusted payments from insurance companies.
• Filed and updated patient information and medical records.
• Prepared billing correspondence and maintained database to organize billing information.

• Offered companionship and kindness to elderly patients.
• Maintained clean, safe, and well-organized patient environment.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.

• Managed day-to-day business operations.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Evaluated suppliers to maintain cost controls and improve operations.

• Prepared court orders and judgments for signature.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
• Answered telephone calls, took messages and transferred calls to appropriate colleagues.
• Prepared court documents for filing in alignment with established protocols to support compliance.
• Drafted professional court correspondence to facilitate legal proceedings.
• Maintained court dockets and updated disposition of cases after court hearings and trials.
• Provided assistance to attorneys and court personnel in courtroom
• Assisted court in scheduling hearings, meetings and other events to support seamless operations.
• Reviewed court documents to process subpoenas, motions and pleadings.
• Coordinated courtroom proceedings and enforced adherence to proper procedures.

• Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
• Offered learning opportunities to help residents develop important life skills.
• Promoted residents' health and well-being by organizing diverse activities for physical, mental and social skills.
• Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.

• Established and maintained effective communication with staff, physicians and community organizations to promote high quality client care.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Communicated with clients and their families, ensuring that medical information was kept private.
• Liaised with other mental health professionals to develop comprehensive client care plans and provide highest quality of care.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.

• Maintained clean, safe, and well-organized patient environment.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Monitored clients to assess and report physical and behavioral changes to supervisors.