SARAH B. PEREZ
Concord,Ca
Summary
Customer-centric professional skilled in beverage preparation and cash handling, with a strong focus on safety compliance and operational efficiency. Proven ability to enhance guest satisfaction and maintain organized workspaces in high-demand settings.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Bartender/Host
Dave and Busters
Concord, Ca
06.2025 - Current
- Demonstrated expertise in alcoholic and non-alcoholic beverages and preparation methods.
- Provided exceptional customer service while receiving and serving food and beverage orders.
- Ensured compliance with all safety and sanitation ordinances in work areas.
- Responded promptly to guest needs and requests, enhancing overall experience.
- Maintained clean and organized work areas for optimal efficiency.
- Monitored capacity of main lounge bar and special events area for compliance.
- Assisted patrons at front desk with inquiries, processing electronic and cash payments.
- Managed prize area capacity, handled payments, and replenished shelves.
Cashier/Stocker
Rite Aid
Concord, Ca
03.2020 - 04.2021
- Managed inventory and restocked shelves, ensuring product availability for customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided tailored product recommendations.
- Oversaw cash register operations, ensuring accurate cash handling and reconciliation.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty.
- Accepted cash and credit card payments, issued receipts, and provided correct change.
Drive-Thru Cashier
McDonald's
Concord, Ca
05.2018 - 02.2020
- Processed transactions accurately at cash register while delivering exceptional customer service.
- Managed drive-thru orders during peak hours to ensure prompt service.
- Assisted customers with inquiries and menu recommendations to enhance experience.
- Handled cash and credit transactions securely, ensuring accurate change delivery.
- Adhered to food safety guidelines while preparing orders for drive-thru customers.
- Operated drive-thru window efficiently to minimize wait times for orders.
- Maintained well-stocked and organized drive-thru station to fulfill customer demands.
- Worked nights, weekends, and holidays while maintaining a calm and pleasant demeanor.
Cashier/Stocker
Dollar Tree
Concord, Ca
06.2018 - 09.2019
- Efficiently operated cash register and processed various payment methods accurately.
- Maintained cleanliness of checkout area to create a welcoming environment.
- Answered customer inquiries and provided detailed store information.
- Stocked shelves with merchandise to ensure product availability during peak times.
- Provided exceptional customer service by promptly resolving issues and questions.
- Executed additional duties to support team objectives.
Education
High School Diploma -
Salinas High School
Salinas CA06-2018
Skills
- Customer service and support
- Beverage preparation
- Safety compliance
- Cash handling
- Food safety practices
- Problem solving
- Effective communication
- Attention to detail
- Telephone etiquette
- Multitasking
- Guard card certification
Volunteer Experience:
2014 to 2018
- Discovery Shop: Raised money for Cancer Research
- St. Jude Hospital: Read to children, enjoyed meals with them and participated in arts and crafts
- Dorathy's Kitchen: Fed the homeless, cleaned facilities
Certification
- Guard Card Sept. 2026
Timeline
Bartender/Host
Dave and Busters
06.2025 - Current
Cashier/Stocker
Rite Aid
03.2020 - 04.2021
Cashier/Stocker
Dollar Tree
06.2018 - 09.2019
Drive-Thru Cashier
McDonald's
05.2018 - 02.2020
High School Diploma -
Salinas High School