Sarah Bradford
Irvine,CA
Summary
Passionate worker with exceptional customer service and food industry experience. Highly adaptable to all workplace environments and extremely eager to learn. Dedicated towards promoting safe and friendly customer service to all.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
B&B Associates
Pasadena, CA
05.2021 - 08.2021
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated daily log book with information about visitors entering the premises.
Head Hostess
Islands Fine Burgers and Drinks
Chino, CA
07.2021 - 07.2022
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Took beverage orders and served drinks during peak meal times.
- Promoted to Service Partner (Food Runner), and efficiently handled all food running procedures.
Barista Shift Lead
Platform 909
Chino Hills, CA
02.2023 - 10.2023
- Provided excellent customer service and ensured all customers left satisfied.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Hostess
Cucina Enoteca
Irvine, CA
03.2024 - Current
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted staff by serving food and beverages or bussing tables.
- Assisted in preparing the restaurant for opening and closing shifts.
Education
Bachelor of Science - Environmental Science And Policy
University of California, Irvine
Irvine, CA06-2027
High School Diploma -
Chino Hills High School
Chino Hills, CA06-2023
Rosary Academy
Fullerton, CASkills
- Exceptional communication
- Greeting guests
- Phone Etiquette
- Hospitality and accommodation
- Reservation coordination
- Positive and professional
- Detail Oriented
- Restaurant Operations
- Customer service expertise
- Food Running
- Event Planning
- Guest Engagement
Languages
English
Full Professional
Spanish
Professional
Certification
- Food Handlers Certification
- CPR Certified
Affiliations
- Active Waterpolo Coach for 10U and 12U Teams
- Waterpolo, Swim, and Triathlon Athlete
Accomplishments
- Four-Year CSF Board Member
- National Honors Society Member
- Presidential Education Award
- Four Year Scholar Athlete Award
- Four Year Varsity Athlete
- Academic and Athletic Scholarship (Rosary Academy)
- Two Year Environmental Science and Policy Club Member
- Leader of Research for CO2 emissions and renewable energy (UC Irvine)
Timeline
Hostess
Cucina Enoteca
03.2024 - Current
Barista Shift Lead
Platform 909
02.2023 - 10.2023
Head Hostess
Islands Fine Burgers and Drinks
07.2021 - 07.2022
Receptionist
B&B Associates
05.2021 - 08.2021
Bachelor of Science - Environmental Science And Policy
University of California, Irvine
High School Diploma -
Chino Hills High School
Rosary Academy
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