Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Bragg

Guyton,GA

Summary

Accomplished Human Resources Administrator offering 8 years of progressive success in HR roles. Strong foundation of utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures. Superior employee relations acumen and passion for recruiting, retaining and supporting high-quality talent to drive company growth.

Overview

11
11
years of professional experience

Work History

Leader of HR Admin

Parker's
10.2022 - Current
  • Managed a team consisting of Payroll Specialist, HRIS Manager, HRIS Specialist, HR Generalists and Interns.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Managed payroll and timekeeping process to track hours and accurately pay employees.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Helped create and manage the HR ticketing system to assist our employees with HR related questions, concerns and processes.
  • Helped transition the company to a new HRIS.
  • Managed edits to handbook and supervised company newsletter process.
  • Continue development for HR team through determining their career pathway through goals and initiatives.
  • Help each team member understand our position as HR and how each of us support our company.
  • Update, communicate and help enforce policies and procedures.
  • Re-evaluate all programs on a regular basis to ensure we are using the most up to date and useful program that fits our needs.
  • Meet with team to determine all programs are being used to the fullest of our advantage.
  • Resolve employee complaints and evaluate how to prevent the reported issue from reoccurring.

Director of Human Resources

Parker's
10.2021 - 10.2022
  • Developed a team of HR Generalist, Benefits Specialist and Payroll Specialist.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
  • Implemented a new pay scale differentiating in FT versus PT employees, communicated, rolled out and point of contact.
  • Managed the transition from one company into 5 companies.
  • Submit and track "Best Workplace" surveys.
  • Assisted in creation and implementation of employee discount.
  • Managed benefits yearly and assisted with open enrollment.
  • Development of new benefits for the company such as Childcare Program.
  • Rolled out Parker's first employee appreciation week.
  • Create a solid communication line between departments, support and instill trust with operations.
  • Conduct soft-skill presentation to manager in training class, as well as hands on learning of soft-skills once MIT receives a store.
  • Move the company in the direction of being the employer of choice for Georgia and South Carolina.

HR Manager

Parker's
10.2019 - 12.2020
  • Led a team recruiting, payroll, benefits and generalists.
  • Managed employee disputes by employing conflict resolution techniques.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Implement HR as a key business partner for all departments within the company.
  • Create a solid communication line between departments, support and instill trust with operations.
  • Maintain costs within the HR department and look for new ways to save the department costs.
  • Re-evaluate all programs on a regular basis to ensure we are using the most up to date and useful program that fits our needs.
  • Evaluate EZ exit interviews for patterns to help reduce turnover.
  • Oversaw creation of career promotional videos.
  • Developed the first recruiting dashboard for Parker's.
  • Assisted in growth and development of HR department by adding Payroll Specialist, Corporate Recruiter, Benefits Specialist and the first Internship.
  • Monitored the first wellness program.
  • Facilitated the implementation of Parker's employee recognition program.
  • Review, edit and create policies within handbook as the company evolved.
  • Created a consistent recruiting process and expectations.
  • Worked with Business Intelligence to get all systems to communicate effectively.
  • Monitored the development of job descriptions for all current positions.
  • Communicated with external company on the development of online uniform website and look book for employees.
  • Created and oversaw COVID procedures including an unemployment tracker to sign employees up if experiencing reduced hours.

Development Supervisor

Parker's
06.2015 - 09.2019
  • Led development teams in building system, data and application-level interfaces and functional relationships.
  • Collaborated with product specialists to understand requirements and align business processes to product features and capabilities.
  • Determined and implemented innovative and industry best practices using modern designs and tools.
  • Created process and delivery improvements to reduce build cycle time.
  • Instructor and Proctor for Servsafe, certified all managers and above for the company.
  • Conducted orientation, manager in training classes and in store trainer classes.
  • Trained top performing employees on how to develop others.
  • Build and roll out training procedures for the MIT training program and IST training program.
  • Recruit for all positions including but not limited to field, corporate and new locations.
  • Most importantly communicate between my departments and team members on the development of all current and future leaders in training.
  • Set up and roll out of RTO.
  • Initiated the BARs Program at Parker's.

Manager

Parker's
03.2012 - 05.2015
  • Managed 3 different locations, including their first truck stop.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Oversee employees in an orderly manner, including teamwork, delegation, and coaching to enable outstanding customer service.
  • Organize and administer interviews and the hiring process.
  • Trained as a District Leader and always worked on developing my own team members on a career path.

Education

Bachelor of Arts - Psychology

Columbia College
Columbia, MO
08.2023

Skills

  • Coordinate Recruitment Strategies
  • Employee Onboarding and Offboarding
  • Human Resource Management
  • Human Relations
  • Maintain Employment Records
  • Policy Management
  • Performance Management
  • HR Support

Timeline

Leader of HR Admin

Parker's
10.2022 - Current

Director of Human Resources

Parker's
10.2021 - 10.2022

HR Manager

Parker's
10.2019 - 12.2020

Development Supervisor

Parker's
06.2015 - 09.2019

Manager

Parker's
03.2012 - 05.2015

Bachelor of Arts - Psychology

Columbia College

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Sarah Bragg