Summary
Overview
Work History
Education
Skills
Timeline
Sarah Braithwaite

Sarah Braithwaite

Belleville,NJ

Summary

Personable but always professional strong team player and independent thinker with over 12 years of experience in organizational and customer care services.

Overview

12
12
years of professional experience

Work History

Family Personal Assistant

Mr And Mrs Chounoune
08.2017 - 12.2023
  • Maintained and organized areas by decluttering spaces regularly, implementing storage solutions when necessary.
  • Streamlined household operations by meeting with vendors, coordinating maintenance, repairs, and cleaning services.
  • Managed travel itineraries researching destinations, booking accommodations, and arranging transportation.
  • Managed household finances prudently, tracking expenses to maintain family budget effectively.
  • Enhanced family organization by managing schedules, appointments, and daily tasks efficiently.
  • Promoted overall well-being within household through consistent emotional support for each family member.
  • Oversaw renovation projects to improve home functionality while adhering to budget constraints successfully.

Customer Service Manager and Office Assistant

Boursequot Flooring
09.2011 - 04.2017
  • Took ownership of customer issues and followed problems through to resolution, via phone, email or in-person.
  • Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
  • Maintained detailed records of interactions with clients, allowing for easy retrieval when needed during follow-up communications or escalations.
  • Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
  • Kept accurate records to document customer service actions and discussions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Monitored and tracked budgets and expenses.
  • Coordinated and scheduled meetings and appointments.
  • Purchased and maintained office supplies.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Enhanced office efficiency by organizing files, maintained clean work spaces and display areas.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Communicated with private contractors regarding specific job detail requirements.

Education

BTEC - Business Administration

East Berkshire College, Langley, UK

Skills

  • Scheduling and calendar management
  • Vendor negotiation
  • Budgeting and finance
  • Bill payment and organization
  • Attention to Detail
  • Multitasking and Organization
  • Strong Problem Solver
  • Shipping and Receiving Packages

Timeline

Family Personal Assistant - Mr And Mrs Chounoune
08.2017 - 12.2023
Customer Service Manager and Office Assistant - Boursequot Flooring
09.2011 - 04.2017
East Berkshire College - BTEC, Business Administration
Sarah Braithwaite