Sarah Brake
Denison,TEXAS
Summary
Highly organized Shipping Clerk with dedication to promoting productivity. Highly familiar with professional shipment processes with 8+ years of experience. Proficient in technical writing, record-keeping and interdepartmental coordination.
Overview
13
13
years of professional experience
Work History
Shipping Clerk
Champion Cooler
Denison, TX
09.2011 - Current
- To follow policy and rules of the company
- Responsible for cubing truckloads using a software
- Responsible for ordering parts and units from the manufacturing facilities
- Must check routing guides for special customer requirements
- Have to check and update routing guides
- Responsible for marking sure all shipments are picked up each day
- Making sure to communicate with customer service daily
- Keeping up with status of all open orders that haven't shipped
- Making/preparing bills of lading for truckloads and less than truckloads (LTL)s
- Making sure the product goes out in good condition and on time
- Shipping against truckloads, LTL's and small package (FedEx, Ups)
- Answering phone calls and emails
- Signing in drivers that are assigned to pick up truckloads to have them be delivered
- Have to drive a forklift to load LTL's or move certain product. (Few times, not alot.)
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
Stocker
Walmart
Sherman, TX
08.2010 - 02.2011
- Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards
- Helped customers locate desired items and transfer over-sized items to vehicles
- Alternated goods in inventory by observing “first in, first out” approach to keep shelves organized and properly stocked
- Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers
- Created balanced pallets to support efficient and safe sales floor replenishment
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays
- Regularly assessed sales floor stock levels to replenish with back-stock merchandise before depletion
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Greeted customers and directed to requested products
Assistant Manager
Family Dollar
Denison, TX
07.2009 - 07.2010
- Assisted in managing retail store and supervising employees
- Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keep operating records and preparing daily record of transactions
- Locked and secured store
- Interviewed, hired and trained employees
- Enforced safety, health and security rules
- Resolved complaints and answered questions of customers regarding services and procedures
- Communicated with other departments and management to resolve problems and expedite work
- Helped workers in resolving problems and completing work
Waitress
Ben's
Bonham, TX
06.2008 - 08.2008
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Maintained customer satisfaction with timely table check-ins to assess drink or other needs
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Prepared beverages and filled food orders for customers
- Loaded trays with accessories, including eating utensils, napkins and condiments
- Maintained customer satisfaction by clarifying questions about orders and specialty items
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing
Cashier
Majestic 6 Theatre
Bonham, TX
06.2007 - 08.2007
- Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately
- Received payment by cash, check, credit cards, vouchers, and automatic debits
- Resolved customer complaints
- Established and identified prices of goods, services and admission, and tabulated bills using calculators, cash registers, and optical price scanners
- Maintained clean and orderly checkout areas
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change
- Requested information and assistance using paging systems
- Answered customers' questions, and provided information on procedures and policies
- Sold tickets and other items to customers
- Greeted customers entering the Theatre
Education
High School Diploma -
Bonham High School
Bonham, TXSkills
Shipping and receivingundefined
Timeline
Shipping Clerk
Champion Cooler
09.2011 - Current
Stocker
Walmart
08.2010 - 02.2011
Assistant Manager
Family Dollar
07.2009 - 07.2010
Waitress
Ben's
06.2008 - 08.2008
Cashier
Majestic 6 Theatre
06.2007 - 08.2007
High School Diploma -
Bonham High School
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