Dedicated Family Support Partner with proven expertise in family advocacy, emotional support, and resource coordination. Committed to developing tailored support plans that empower families and enhance their well-being.
Overview
3
3
years of professional experience
Work History
Wraparound Facilitator
Youth Villages
Asheville, North Carolina
07.2026 - Current
Facilitated team meetings to review goals, barriers, and support needs.
Documented client progress in wraparound case records and service plans.
Connected families to behavioral health, housing, and community resources.
Communicated regularly with caregivers, case managers, and service partners.
Monitored referrals, follow-ups, and service scheduling for assigned caseloads.
Supported crisis planning and coordinated immediate family interventions.
Maintained compliance with wraparound documentation and confidential client information.
Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
Maintained accurate records of all interactions with clients including progress notes and reports.
Assisted in the development of goals that were relevant to each client's needs while considering family strengths and preferences.
Assisted case managers and supervisors with developing new program initiatives designed around meeting specific needs of target populations served by the organization.
Tracked data related to client progress as required by funding sources or agency policy.
Monitored progress towards established goals through regular contact with clients and their families.
Created written reports summarizing client progress toward identified goals on a timely basis as requested by case managers or supervisors.
Attended court hearings as necessary to provide testimony regarding the status of clients' treatment plans.
Provided education about wraparound principles and strategies for those who were unfamiliar with the process.
Collaborated with school personnel, probation officers, mental health professionals, substance abuse counselors. to ensure appropriate services are provided in an effective manner.
Arranged transportation for clients when needed in order to attend appointments or participate in activities outside the home environment.
Adhered to confidentiality guidelines at all times while ensuring compliance with state regulations related to child welfare issues.
Provided guidance, support and advocacy for clients during transition periods such as discharge from residential programs or transfer between schools or agencies.
Actively listened to clients' concerns without judgment in order to gain insight into their perspectives on various issues.
Developed and maintained positive relationships with clients, families, providers, community partners and other stakeholders.
Facilitated a team of professionals to ensure individualized plans are developed and implemented for each client.
Conducted assessments to identify potential barriers or challenges that may impede successful outcomes for the client.
Coordinated and facilitated meetings with interdisciplinary teams to develop comprehensive service plans.
Researched resources available within the community which could be utilized by clients or their families as part of their treatment plan.
Participated in weekly supervision sessions with supervisor and program manager to review cases and receive feedback on performance.
Provided crisis intervention services, including de-escalation techniques when needed.
Maintained confidentiality through stringent handling of charts and data.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Established behavioral modification goals and assessed progress toward goals.
Identified appropriate community resources and provided referrals for services.
Advocated for victims during difficult situations by filing police reports and connecting to needed services.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Supported individuals by facilitating weekly group sessions.
Family Support Partner
Youth Villages
Asheville, North Carolina
01.2024 - 07.2026
Supported families facing challenges and transitions with emotional care.
Coordinated resources and services for families needing assistance.
Linked families and service providers through clear communication.
Created individualized plans to meet family needs and goals.
Explained available community resources and support systems to families.
Advocated for family rights within educational and healthcare settings.
Worked with interdisciplinary teams to strengthen family support services.
Provided emotional support to families during illness or death of family member.
Worked with social service providers to support continuity of care for clients.
Joined team meetings to review client progress and plan next steps.
Joined interdisciplinary team meetings to review client cases and identify best practices.
Coordinated wraparound service plans with families, schools, and community providers.
Facilitated team meetings to review goals, barriers, and support needs.
Documented client progress in wraparound case records and service plans.
Connected families to behavioral health, housing, and community resources.
Communicated regularly with caregivers, case managers, and service partners.
Monitored referrals, follow-ups, and service scheduling for assigned caseloads.
Supported crisis planning and coordinated immediate family interventions.
Maintained compliance with wraparound documentation and confidential client information.
Interviewed clients and family members to compile and document information on medical, social, educational and institutional history.
Maintained accurate records of all interactions with clients including progress notes and reports.
Assisted in the development of goals that were relevant to each client's needs while considering family strengths and preferences.
Assisted case managers and supervisors with developing new program initiatives designed around meeting specific needs of target populations served by the organization.
Tracked data related to client progress as required by funding sources or agency policy.
Monitored progress towards established goals through regular contact with clients and their families.
Created written reports summarizing client progress toward identified goals on a timely basis as requested by case managers or supervisors.
Attended court hearings as necessary to provide testimony regarding the status of clients' treatment plans.
Provided education about wraparound principles and strategies for those who were unfamiliar with the process.
Collaborated with school personnel, probation officers, mental health professionals, substance abuse counselors. to ensure appropriate services are provided in an effective manner.
Arranged transportation for clients when needed in order to attend appointments or participate in activities outside the home environment.
Adhered to confidentiality guidelines at all times while ensuring compliance with state regulations related to child welfare issues.
Provided guidance, support and advocacy for clients during transition periods such as discharge from residential programs or transfer between schools or agencies.
Actively listened to clients' concerns without judgment in order to gain insight into their perspectives on various issues.
Developed and maintained positive relationships with clients, families, providers, community partners and other stakeholders.
Facilitated a team of professionals to ensure individualized plans are developed and implemented for each client.
Conducted assessments to identify potential barriers or challenges that may impede successful outcomes for the client.
Coordinated and facilitated meetings with interdisciplinary teams to develop comprehensive service plans.
Participated in weekly supervision sessions with supervisor and program manager to review cases and receive feedback on performance.
Provided crisis intervention services, including de-escalation techniques when needed.
Maintained confidentiality through stringent handling of charts and data.
Used job-related software to compose or prepare correspondence, case notes and technical reports
Established behavioral modification goals and assessed progress toward goals.
Identified appropriate community resources and provided referrals for services.
Advocated for victims during difficult situations by filing police reports and connecting to needed services.
Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
Supported individuals by facilitating weekly group sessions.