MS Office
Sarah Briggs
Business Professional
Oak Grove,MN
Summary
Accomplished Business Administrator with diverse and progressive experience in project and program management. Detail-oriented and communication-savvy professional with a proven track record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams, while facilitating process improvements to increase efficiency and streamline business tasks.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Services Supervisor
Allina Health Group
11.2020 - Current
- Originate process improvement initiatives.
- Manage financial aspects of the department such as budgeting, forecasting expenses, and monitoring revenue streams for profitability optimization purposes.
- Foster a positive work environment through open communication channels and regular team-building activities.
- Enhance team productivity by providing hands-on training, support, and guidance to staff members.
- Streamline clinic operations by implementing efficient workflow processes and reducing redundancies.
- Improve patient satisfaction with prompt issue resolution and proactive communication strategies.
- Serve as an effective liaison between departments, facilitating communication to improve overall company performance.
- Ensure compliance with regulatory requirements by conducting regular audits of internal procedures and documentation practices.
- Certify timely completion of projects by effectively managing deadlines and delegating tasks.
- Direct business processes from conceptualization through end-user delivery.
- Evaluate business data and reported findings to stakeholders.
Physician Services Supervisor
Virtual Radiologic
07.2017 - 12.2019
- Developed and supported hybrid team to assist 500+ radiologists with application process for over 1000k hospitals and clinics nationwide.
- Collaborated with multidisciplinary teams to ensure cohesive patient care and successful recovery.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Responsible for high profile and Government client accounts and fostering those relationships.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across teams.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
Manager of Operations
Lifetime Fitness Athletic
06.2014 - 03.2017
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Developed strong relationships with suppliers, resulting in reduced costs and better-quality products.
- Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Championed the adoption of new technologies and digital transformation initiatives to streamline operations, enhance data-driven decision-making capabilities, and ultimately boost overall organizational performance levels.
- Conducted market research to inform operational adjustments, keeping company competitive in changing landscape.
- Analyzed and reported on key performance metrics to senior management.
- Increased profits by 23% by streamlining operations of the clubs spa.
Account Manager
Viking Coca-Cola
05.2013 - 05.2014
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained client retention rate of 63% by providing exceptional customer service and anticipating client needs.
- Collaborated with the sales team to identify potential upselling opportunities and expand the client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Implemented CRM system to track client interactions and feedback, leading to more personalized service.
Education
MBA - MBA
University of Phoenix
Phoenix, AZ09.2021
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ06-2017
Skills
- Promoting process optimization
- Workforce development
- Budgeting expertise
- Operations management
- Gap analysis
- Managing multiple priorities
- Active listening
- Adaptability and flexibility
- Marketing
- Training coordination
- Project coordination
Certification
- PROSCI Change Management - April 2022
Accomplishments
- Implemented processes to streamline workflow.
- Was key contributor of Sleep & Pulmunary clinic acquisitions through effectively creating and executing training for business team members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Career advancementCompany CultureWork from home optionHealthcare benefits401k matchWork-life balanceFlexible work hoursQuote
Some people want it to happen, some wish it would happen, others make it happen.
Michael Jordan
Software
PowerBI
EPIC
SharePoint
Google Drive
Timeline
Business Services Supervisor
Allina Health Group
11.2020 - Current
Physician Services Supervisor
Virtual Radiologic
07.2017 - 12.2019
Manager of Operations
Lifetime Fitness Athletic
06.2014 - 03.2017
Account Manager
Viking Coca-Cola
05.2013 - 05.2014
MBA - MBA
University of Phoenix
Bachelor of Science - Business Management
University of Phoenix
Similar Profiles
Sarah BriggsSarah Briggs
Supervisor, Business Services at Allina Health GroupSupervisor, Business Services at Allina Health Group
Angela PrangeAngela Prange
Medical Laboratory Technician - Floor Lead at Allina Health Group - Northfield ClinicMedical Laboratory Technician - Floor Lead at Allina Health Group - Northfield Clinic
Erica WelisevichErica Welisevich
Registered Nurse Case Manager at Allina Health Home HealthRegistered Nurse Case Manager at Allina Health Home Health
Bradley LyonsBradley Lyons
General Manager/Integrator at Handyman ConnectionGeneral Manager/Integrator at Handyman Connection
Amy StringfellowAmy Stringfellow
Accounting Assistant at Cool Air Mechanical Inc.Accounting Assistant at Cool Air Mechanical Inc.