Dynamic professional with a strong background in customer relationship management and team training. Skilled in problem-solving and compliance, contributing to improved service quality and organizational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Owner/Manager
Britt's Baked Goods LLC
Elgin
08.2024 - Current
Implemented operational enhancements to streamline production and reduce waste.
Oversaw inventory management to optimize stock levels and minimize spoilage.
Evaluated financial performance, adjusting strategies to maximize profitability.
Analyzed sales data to identify opportunities for product line expansion.
Maintained client relationships through superior customer service and support.
Ensured compliance with regulations at local, state, and federal levels.
Developed policies and procedures to enhance organizational efficiency.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality.
Sales Associate
Mike's Market
Union
2022 - 09.2023
Greeted customers, delivering exceptional service and assistance in product selection.
Processed transactions accurately through point-of-sale systems, managing cash register operations.
Handled customer complaints professionally, ensuring satisfaction and resolution of issues.
Maintained cleanliness of store environment, including floors and displays, to enhance presentation.
Restocked shelves regularly to maintain adequate inventory levels and product availability.
Trained new team members on operational procedures and customer service standards.
Upsold additional items based on customer interests, boosting sales and enhancing experience.
Conducted regular inventories to monitor stock levels and optimize merchandise display.
Sales Associate/Assistant Manager
Dollar Tree
Baker City
2015 - 2017
Assisted customers in locating products and providing detailed product information.
Processed sales transactions efficiently to minimize customer wait times.
Collaborated with team members to enhance store presentation and customer experience.
Maintained cleanliness and organization of sales floor to improve shopping conditions.
Trained new associates on store policies and customer service expectations.
Monitored sales trends to inform inventory decisions and restock shelves as needed.
Resolved customer inquiries promptly to ensure satisfaction and loyalty.
Executed promotional displays to maximize product visibility and sales.
Seasonal Fish Habitat Technician at Confederated Tribes Of Umatilla Indian ReservationSeasonal Fish Habitat Technician at Confederated Tribes Of Umatilla Indian Reservation