Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Brooks

Saint Clair Shores,MI

Summary


Qualified Global Mobility professional with solid background in administrative corporate mobility functions. Proven track record of identifying inefficiencies and implementing solutions that improve operational performance within international relocation, global taxation, policy development and employment-based immigration. Demonstrated ability to leverage data and strong communication skills to support a company's most strategic initiatives.

Overview

9
9
years of professional experience

Work History

Global Talent Mobility Regional International Analyst – U.S. & Canada

Ford Motor Company
01.2022 - 11.2024
  • Managed the U.S and Canada day-to-day administration of the global mobility program for international assignments, cross-boarder transfers, Canada commuters and international new hire programs
  • Single point of contact for inbound U.S & Canada International Service assignments, Permanent international transfers and international new hires, including Relocation Management Company (RMC) regional operations team, consultant inquiries, policy management, and service delivery reporting
  • Managed ongoing support with Canada Commuter hybrid working policy, directly assisting population with tasks such as reporting and compliance management and policy implementation, improvements and tax compliance policy
  • SME for international global mobility/expatriate programs, policies and processes
  • Single point of coordination for internal customers and external vendor partners, such as Human Resources, Talent Acquisition, Corporate Travel, Immigration, Legal, Payroll, Benefits and Tax
  • Managed customer escalations, policy exceptions, vendor relations, and customer service concerns to find a solution for regional manager according to policy and precedence
  • Educated and trained customers on appropriate policies and processes and provide solutions based on business needs
  • Managed program and policy updates by analyzing benchmark data and industry policy standards, including change management process, communication, and training
  • Collaborated with global policy team to review and integrate global and regional policy changes with all related downstream processes and monitored to ensure accurate implementation and administration
  • Monitor international service customer service scores, reviewed all negative feedback of RMC and recommended service delivery changes and modifications, including escalations to regional manager as necessary



Global Mobility Specialist

KUKA US Holdings Company LLC
01.2018 - 01.2022
  • SME for organization’s mobility programs, providing support and expertise encompassing all aspects of the overall assignee lifecycle, Including short term and long-term assignments, project-based assignments, global rotational career development program, international internship program, and long-term business travel arrangements as emergent situations arise
  • Lead facilitator of all immigration matters within organization on a global scale encompassing both US based immigration and non-US based immigration matters
  • Primary knowledge source for Form I-9 & H1B related topics and US work authorization validation compliance measures; maintain record of Form I9 reverifications to ensure modifications are completed in a timely manner.
  • Manage escalations and exceptions within an internal tiered support model; identify process and policy gaps and emerging trends to effectively draft policy and process revisions
  • Implement mobility program process and policy improvement initiatives through benchmarking and evaluation of industry standard best practices.
  • Lead and executed company’s RFP process with initiative to improve mobility service vendor partnerships, creating cost estimations and projections concerning ongoing collaboration with mobility immigration
  • Manage day-to-day operations and relationships with third party mobility service providers; including immigration counsel, tax consultant service provider, and relocation service vendors
  • Prepare assignment related compensation calculations utilizing a balance sheet calculation methodology, calculating and indicating hypothetical taxation and split pay calculations
  • Manage program development and implementation of organization’s Global International Transfer Policies implications and country specific social security requirements
  • Provide ongoing support via consultation and education to internal key stakeholders, including management team, business leaders, and Human Resource partners to ensure smooth transition throughout assignment lifecycle

International Assignments Specialist

ZF North America, Inc.
01.2016 - 01.2018
  • Managed expatriate payroll processing for organization’s international employee population; including all assignment related calculations including split/shadow payroll, retroactive allowances and reimbursements, and variable allowance calculations
  • Assisted in implementation and communication of combined International Transfer Policy within company merger acquisition
  • Addressed mobility program escalation and exception requests with internal review process
  • Guided continuous collaboration with various departments, including accounting, legal, payroll, tax consultants and internal stakeholders to ensure global compliance with policies and procedures
  • Monitored international travel notifications, ensuring alignment of company travel policy and procedures
  • Created and standardized expatriate payroll processes and procedures for the US
  • Reviewed and approved all expatriate expense reporting, ensuring compliancy with current International Transfer Policy and individual expatriate contracts
  • Supported work visa application processes, ensuring compliancy requirements and time constraints are consistently met
  • Managed corporate credit card accounts, corporate travel reporting and implementation of employee discount partnerships
  • Managed Global Internship program, serving as a liaison for employees and program administration for the North American region

Education

Bachelor of Arts - Employment & Labor Relations

Wayne State University
Detroit, Michigan

Skills

  • Microsoft office
  • Analytical thinking
  • Documentation and reporting
  • Root-cause analysis
  • Policy improvements
  • Teamwork and collaboration
  • Time management
  • Complaint resolution

Timeline

Global Talent Mobility Regional International Analyst – U.S. & Canada

Ford Motor Company
01.2022 - 11.2024

Global Mobility Specialist

KUKA US Holdings Company LLC
01.2018 - 01.2022

International Assignments Specialist

ZF North America, Inc.
01.2016 - 01.2018

Bachelor of Arts - Employment & Labor Relations

Wayne State University

Similar Profiles

CREATE PROFILE
Sarah Brooks