Summary
Work History
Education
Skills
Work Preference
Timeline
47
Sarah Brown
Open To Work

Sarah Brown

Human Resources
Atlanta,GA

Summary

Dynamic hospitality/human resources professional with a strong work ethic and exceptional customer service skills, honed at Carroll Street Cafe. Proven ability to train new hires and engage guests effectively, while managing high volumes during peak times. Skilled in talent acquisition, employee relations, and organizational development. Strong focus on team collaboration and achieving results. Known for adaptability and reliability. Excited to put knowledge and skills to use in a professional environment.

Work History

Server/Bartender/Barista/Trainer

Carroll Street Cafe
08.2023 - Current
  • Demonstrated strong multitasking skills, managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.

Student Assistant

Georgia Southern University
08.2021 - 05.2023
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Participated in a team charter designed to hire a new member of library staff. This involved reviewing 12+ resumes, participating in video interviews, and having a say in the final selection.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
  • Answered general questions in person, by phone and over email.
  • Aided patrons with use and access to technology, resources and materials.

Education

BBA - Management

Georgia State University
Atlanta, GA
12-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Hospitality service expertise
  • Guest engagement
  • Strong multitasking
  • Leadership experience
  • New hire training

Work Preference

Work Type

Full TimeContract WorkInternship

Location Preference

On-SiteRemoteHybrid

Timeline

Server/Bartender/Barista/Trainer

Carroll Street Cafe
08.2023 - Current

Student Assistant

Georgia Southern University
08.2021 - 05.2023

BBA - Management

Georgia State University