Sarah Brown
Woonsocket
Summary
Dedicated Medical Office Assistant with experience in managing patient interactions and maintaining compliance with HIPAA regulations. Known for strong skills in multitasking and organization. Proven ability to enhance office efficiency through effective patient scheduling and insurance verification.
Overview
19
19
years of professional experience
Work History
Medical Office Assistant
Plaza Psychology & Psychiatry
Woonsocket, RI
07.2021 - Current
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in maintaining electronic health records by ensuring accuracy and compliance with regulations for patient demographics and insurance.
- Supported billing procedures by verifying insurance eligibility and processing payments accurately.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Coordinated communication between patients and healthcare providers to facilitate seamless care delivery.
- Processed patient intake forms and insurance documentation, streamlining administrative workflows.
Administrator of Operations and Curriculum
Kids Klub Inc.
Woonsocket, RI
01.2007 - 07.2021
- Mentored junior administrative staff, fostering professional growth and enhancing team performance.
- Conducted regular assessments of administrative processes, identifying areas for improvement and implementing solutions.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Schedule parent tours, create lesson plans, student enrollment, data entry, reception, finance, and filing.
Education
High School Diploma -
Dexter Regional High School
Dexter, MESkills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Medical reception
- Positive attitude
- Insurance verification
- Patient scheduling
- Phone and email etiquette
Timeline
Medical Office Assistant
Plaza Psychology & Psychiatry
07.2021 - Current
Administrator of Operations and Curriculum
Kids Klub Inc.
01.2007 - 07.2021
High School Diploma -
Dexter Regional High School