Sarah Brown
Kanab,UT
Summary
I am a friendly, dependable, hardworking professional who truly enjoys working with people and helping patients feel comfortable and welcome. I work well with others and pride myself on being part of a team. With many years of experience in healthcare, including dental assisting, dental and medical front office management, and phlebotomy, I am comfortable handling both administrative and patient-care sides of a busy dental office. I would love the opportunity to bring my fun positive attitude, and excellent patient care to Kanab Family Dental Clinic.
Overview
2025
2025
years of professional experience
Work History
Phlebotomist/Lab tech
Kane County Hospital
Kanab, UT
02.2014 - 04.2024
- Identified patients using proper procedures prior to specimen collection.
- Entered patient information and test orders into computer systems accurately.
- Executed blood draws and collected specimens for laboratory testing using proper techniques and safety protocols.
- Ensured that all specimens were collected, labeled, logged and stored properly.
- Prepared and packaged specimens for courier transport.
- Maintained a clean, safe, and organized work environment.
- Oversaw inventory of phlebotomy supplies, maintaining optimal stock levels to support laboratory operations.
- Instructed new staff on effective blood draw techniques and safety measures. on proper blood draw techniques and safety protocols.
- Conducted quality control checks to ensure the accuracy of test results.
- Adhered to HIPAA guidelines regarding patient privacy.
- Delivered exceptional customer service during patient interactions, enhancing patient experience and trust.
Front Office Manager/Lead Dental Assistant
Canyonlands Community Health Center
Fredonia, Arizona
2004 - 2014
- Managed front desk operations, coordinating phone calls, scheduling and confirming appointments, collecting payments, and processing prior authorizations to ensure accurate claims submissions.
- Maintained accurate patient records and prepared treatment plans.
- Processed patient billing information using electronic health record systems.
- Assisted dentists in employee hiring and trained front office and dental assistants to enhance team effectiveness.
- Reviewed employee performance, delivering ongoing feedback and coaching to foster continuous improvement.
- Tracked dental supply levels and initiated orders.
- Assisted dentists chairside in permanent and temporary restorative procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays
- Applied temporary fillings, crowns, and soft denture liners.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Sterilized all dental instruments and maintained all equipment worked properly.
- Performed basic laboratory procedures such as taking impressions, pouring models and fabricating custom trays.
Dental Assistant
Genesis Dental
Kanab, Utah
2003 - 2005
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Assisted dentists chairside during procedures.
- Took digital X-rays of teeth using radiographic equipment.
- Prepared patients for dental procedures by providing explanations and answering questions. by explaining scheduled treatments.
- Administered desensitizing agents to patients before anesthetic administration.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Prepared and polished patients' teeth before having braces installed.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Maintained a neat, clean and organized environment throughout the office.
- Sanitized equipment, cleaned treatment rooms, and restocked supplies post-treatment to maintain hygiene and ensure readiness for subsequent patients.
- Assisted in laboratory procedures by mixing impression materials and pouring casts from dentists' impressions to support accurate treatment.
- Prepared dental materials including amalgam, composite resin, impression material, and cements for efficient use during procedures.
Education
Nationally Certified Phlebotomy Technician - CPT -
Phlebotomy Training Specialists
St. George, UT12-2020
Intravenous Therapy Certification - Intravenous Therapy
Oquirrh Mountain Phlebotomy School LLC
Phoenix, AZ12-2020
Arizona Radiologic Proficiency Certificate - Dental Radiography
On Job Training
Flagstaff, AZ01-2006
High School Diploma -
Fredonia High
Fredonia, AZ05-1991
Some College (No Degree) -
Mohave Community College
Kingman, AZSkills
- Experienced
- Dependable
- Friendly
- Organized
- Attention to detail
- Team-oriented
- Able to multitask
- Patient comfort
- Dentrix software
- Cerner software
- EMR
Timeline
Phlebotomist/Lab tech
Kane County Hospital
02.2014 - 04.2024
Front Office Manager/Lead Dental Assistant
Canyonlands Community Health Center
2004 - 2014
Dental Assistant
Genesis Dental
2003 - 2005
Nationally Certified Phlebotomy Technician - CPT -
Phlebotomy Training Specialists
Intravenous Therapy Certification - Intravenous Therapy
Oquirrh Mountain Phlebotomy School LLC
Arizona Radiologic Proficiency Certificate - Dental Radiography
On Job Training
High School Diploma -
Fredonia High
Some College (No Degree) -
Mohave Community College